About The Position

The Production Operations Supervisor oversees groundwater and treatment operations, maintenance, and construction activities. The role assists with operating and maintaining treatment facilities, wells, boosters, pressure-reducing stations, and laboratory facilities, and coordinates operations with other departments to support well-field productivity. The supervisor is responsible for operations, maintenance, construction, and water-quality activities for a 70 MGD well field and integrated control system in accordance with regulatory requirements and company policies and procedures. The position supervises and develops staff, coordinates work with other departments and external partners, plans and manages departmental budgets and projects, maintains accurate digital operational records, and prepares operating reports. The supervisor also reviews timecards and overtime reports, handles emergency call-out incidents, and acts as department manager when needed.

Requirements

  • Associate degree in a related technical field, or a high school diploma combined with well-treatment courses or a related technical field.
  • Ability to use computers, laptops, tablets, smartphones, and software to communicate, perform work, and record work.
  • Excellent oral and written communication skills.
  • Excellent interpersonal and organizational skills.
  • Ability to respond in emergency situations.
  • Strong knowledge of public health and safety regulations, including Safe Drinking Water Act regulations.
  • Ability to perform basic algebraic and geometric equations.
  • Ability to read and understand complex reports and plans; write, analyze, reason, and communicate effectively.
  • Ability to learn new technology and train others.
  • Ability to envision and implement complex water-system operations scenarios.
  • Idaho Water Treatment IV Certification, or ability to obtain it within one year of accepting the role.
  • Valid Idaho Driver’s License, which must be maintained.
  • Ability to drive a vehicle, climb stairs and ladders, enter confined spaces, and sit for extended periods while viewing computer screens and using a keyboard and mouse.
  • Ability to lift up to 35 lbs.
  • Ability to see all colors, hear alarms, and speak to subordinates and others.

Responsibilities

  • Promote a safe, inclusive, equitable, and diverse workplace.
  • Coach, mentor, and develop staff to achieve customer service, water-quality, regulatory-compliance, and production outcomes.
  • Supervise and assign staff activities involving system operations, maintenance, construction, well-field productivity, projects at boosters, reservoirs, wells and pressure-regulating stations, and water-quality sampling and analysis.
  • Coordinate operational activities with other departments, regulators, suppliers, and vendors.
  • Develop departmental plans and budgets, manage operations within budget, and monitor projects through completion.
  • Ensure digital operational records are complete and accurate, govern supporting systems, and prepare and submit operating reports.
  • Provide consistent and fair periodic performance reviews for new hires and existing employees.
  • Oversee operation, maintenance, construction, and water-quality activities for the 70 MGD well field and integrated control system in compliance with regulations and company policies and procedures.
  • Review and approve timecards, overtime reports, and emergency call-out incidents.
  • Act as department manager as needed.

Benefits

  • Paid time off policies
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Savings accounts
  • Tuition reimbursement
  • Paid volunteering
  • Employer-sponsored 401(k) plan
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