Production Operations Supervisor

Radwell International•Willingboro, NJ

7d•Onsite

About The Position

Radwell International is seeking a Production Operations Supervisor to lead a team responsible for supporting production workflow, job coordination, and operational efficiency throughout the repair and production process. This position serves as a critical link between Sales, Production, Inventory, Purchasing, and Operations to ensure customer requirements are met while maintaining productivity, quality, and service expectations. The ideal candidate is a strong communicator, organized leader, and problem-solver who thrives in a fast-paced environment. This role offers the opportunity to lead a high-impact team, drive process improvements, and contribute directly to customer satisfaction and operational success.

Requirements

Previous experience leading or supervising employees in a production, operations, manufacturing, warehouse, logistics, or technical environment
Strong leadership and coaching abilities with a focus on employee development
Ability to work effectively in a fast-paced, deadline-driven environment
Strong decision-making and problem-solving skills
Customer-focused mindset with a commitment to quality and service excellence
Ability to collaborate effectively across multiple departments
Strong organizational and time-management skills
Ability to balance operational priorities while maintaining attention to detail
Strong leadership and team management skills
Experience with ERP systems and workflow management tools
Strong analytical and reporting capabilities
Excellent written and verbal communication skills
Process improvement and problem-solving abilities
Ability to develop and implement standard operating procedures
Proficiency in Microsoft Office, including Excel, Outlook, and Word
Strong attention to detail and quality assurance practices
Ability to analyze operational data and make informed business recommendations

Nice To Haves

Knowledge of industrial automation, electronics, manufacturing, repair, or technical operations preferred
Associate's or Bachelor's degree in Business, Operations, Supply Chain, Engineering, or a related field preferred
3-5 years of experience in a production, operations, manufacturing, warehouse, logistics, repair, or technical leadership role preferred
Experience managing workflows, reporting metrics, and supporting operational performance initiatives preferred
Experience working with cross-functional teams in a customer-focused environment preferred

Responsibilities

Supervise, mentor, and develop a team responsible for supporting pre-sales and production operations activities
Coordinate daily workflow to ensure customer requirements, production priorities, and operational deadlines are achieved
Partner with Sales, Production, Purchasing, Inventory, Logistics, and Technical teams to ensure seamless execution of customer requests
Monitor production workflows and proactively identify bottlenecks or process inefficiencies
Implement corrective actions to improve throughput, accuracy, and operational performance
Oversee product evaluations, testing coordination, documentation, and production support activities
Develop, maintain, and enhance standard operating procedures and work instructions
Serve as the primary escalation point for complex operational and production-related issues
Track department performance metrics and prepare operational reports for leadership review
Ensure activities comply with company quality standards, policies, and procedures
Support continuous improvement initiatives focused on quality, productivity, and customer experience
Allocate resources and prioritize workloads to meet business objectives and service commitments
Perform additional duties and projects as assigned