Production Operations Associate I

FIS Global•Canton, MA
•Onsite

About The Position

As a Remittance Processing Associate, you will support accurate and timely processing of customer payments in a lockbox operation. You will prepare payments for processing, handle exception items, research adjustments, and help maintain remittance processing equipment and supplies. The position is on-site in Bolingbrook, Illinois, and requires prior or current lockbox experience. The posting also lists a location of 10 Dan Road, Canton, MA 02021, and a Sunday–Thursday, 7:00 a.m.–3:30 p.m. schedule, with Friday and Saturday off. The role is described as entry level and full time.

Requirements

  • High school diploma or GED.
  • Prior or current lockbox experience.
  • Knowledge of remittance and item processing procedures.
  • Ability to identify errors in calculations and balances.
  • Ability to organize, assemble, and sequence work efficiently.
  • Effective written and verbal communication skills.
  • Ability to work the required on-site schedule.

Responsibilities

  • Prepare customer payments for processing.
  • Coordinate setup and maintenance activities for remittance processing equipment.
  • Research and process adjustments.
  • Process exception items.
  • Maintain inventory of remittance processing supplies.
  • Prepare outgoing collection notices for clients.
  • Verify and distribute processing output.
  • Perform other related duties as assigned.

Benefits

  • Competitive salary and benefits.
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
  • Opportunity to work with computer processing systems and related equipment.
  • A modern, international work environment and a dedicated and motivated team.
  • A collaborative, flexible, and respectful work environment.
  • Varied and challenging work to help develop technical skills.
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