Production Manager

Advoc8

10d•Remote

About The Position

The Production Manager leads brand merchandise projects from proposal through delivery. They source product and negotiate with vendors on pricing and timelines, build product presentations that match the ask and the brand, build and manage estimates and budgets, and coordinate warehouse, logistics, creative and account teams to get the program executed. Most of the time they'll be working on larger integrated programs led by account managers, where they work across a team and own specific projects within it. On small and medium projects, they lead end-to-end and handle client communication directly. This role reports directly to the Director of Production.

Requirements

4+ years of experience in project coordination, production, promotional products, or a related field, with exposure to vendor management and order execution
Working knowledge of printing and decoration methods, vendor sourcing, and production workflows
Experience with order management systems and e-commerce platforms (e.g., CommonSKU, SAGE, Shopify)
Strong financial acumen, including comfort with pricing, margins, and sales math
Proficiency in Google Workspace (Drive, Docs, Sheets, Calendar) and comfort navigating new systems and tools, including familiarity with integrating AI tools into your workflow
Comfortable owning an outcome rather than waiting for direction
Highly organized with strong attention to detail and the ability to manage multiple projects and deadlines simultaneously
Clear, professional communicator with strong written and verbal skills
Proactive, resourceful problem solver who takes ownership and anticipates needs
Self-motivated learner with a growth mindset and strong client-service orientation
Aligned with and committed to ADVOC8’s core values; represents them in daily work
Collaborative soul who’s open to new ideas, sharing successes and being part of a team
High standards, never settling for the status quo or what we did last time
Entrepreneurial, roll-up-your-sleeves spirit, tempered by the courage to identify smarter ways of doing things
Highly empathetic personality who values individual perspectives
Extensive experience and demonstrated success in client relationship management
Navigates conflict with an emphasis on transparency and diplomacy
Inspired by outside-the-box thinking that yields outstanding ROI for our clients and projects
Recognize situations that require flexibility and craft creative solutions on the fly

Responsibilities

Lead small and medium merch programs from estimate through fulfillment
Manage workstreams across sourcing, production, decoration, fulfillment and delivery
Keep projects on schedule and on budget, and flag slippage before it becomes a client problem
Keep order management and project systems reflecting actual status
Source products and decoration methods that fit the creative intent and the budget
Manage product sourcing, vendor and decoration research, and pricing development by gathering quotes and organizing vendor information
Coordinate with vendors on production updates, samples, order status, and maintain accurate vendor database records
Review proofs, mockups, and production samples to support quality control
Own estimates, sales orders, purchase orders and invoicing on your projects
Review profitability and flag risk early
Communicate scope, timelines, deliverables, and status without being chased for updates
Lead client communications for small projects and support larger projects under account manager supervision
Coordinate with warehouse team on inventory management and fulfillment