Production Manager (Mandeville, LA)

Goodwill Industries Of Southeastern LouisianaMandeville, LA
Onsite

About The Position

The Production Manager will oversee and drive the daily donation and production operation of the store to meet or exceed budget while in compliance with company standards, policies, and procedures. This role leads the backroom production team to ensure donations flow from the donation door to the sales floor in an expedient manner. The Production Manager is responsible for converting donations into revenue while maintaining a safe, clean, and organized working environment.

Requirements

  • High school diploma or general education degree (GED) with a minimum of 1 year of supervisory experience or equivalent combination of education and experience required.
  • Must have reliable transportation.
  • Must be able to pass MVR check and provide proof of a valid driver’s license, liability insurance, vehicle registration and a current vehicle inspection sticker.
  • Must be proficient in computer skills including Microsoft Office, Outlook, Word, Excel, Power BI and other programs.
  • Must be able to read, write and communicate clearly in English.

Nice To Haves

  • Leadership, team building, and mentoring experience and/or training experience preferred.
  • Prefer a background in leading teams in retail sales, production, manufacturing, or assembly.

Responsibilities

  • Effectively supervise production employees so that daily production goals are met (minimum 110 garments per hour with a minimum quality standard of 90%).
  • Ensure the backroom workflow is set up and maintained to maximize production.
  • Ensure donations are processed in such a way to maximize sales and minimize waste.
  • Monitor waste output and ensure sellable merchandise is not discarded.
  • Conduct quality checks on merchandise before it is placed on the sales floor.
  • Conduct textile rack checks to ensure accuracy of piece count reported.
  • Monitor back-room supply levels and assist with ordering supplies when needed.
  • Communicate daily needs with the transportation department and District Managers.
  • Ensure all donations are processed expediently from the donation door to the sales floor.
  • Maintain safe and appropriate conditions in the backroom areas.
  • Ensure a proper schedule is written and posted to meet production goals.
  • Observe and ensure compliance with personnel and safety policies and procedures.
  • Use the cash register to total sales, accept payment, authorize voids, returns, exchanges and credits for merchandise only (this job function will only be required in an emergency).
  • Ensure production employees always have the necessary materials to meet their production goals.
  • Assist the Store Manager in achieving/exceeding sales goals, and to assist in implementing a contingency plan if goals are not being met.
  • Assist the Store Manager in corrective coaching and training and development of production employees. Document all coaching, training, and development of employees.
  • Create a working environment conducive to meeting all goals by multitasking and adapting to unforeseen opportunities that would impact production goals.
  • Assist in scheduling employees with a focus on adequate coverage of store operation to ensure all donations are processed from the donation door to the sales floor on the day they are received.
  • Perform all duties of all store production personnel including donation receiving, sorting, hanging, pricing of merchandise, cleaning of store, etc.
  • Keep the store clean and hazard free by vacuuming, mopping, dusting, sweeping, emptying trash, and cleaning the bathrooms.
  • Perform other related job duties as assigned by management.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

11-50 employees

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