Production Manager

Capital District • Albany, NY

2d • Onsite

About The Position

We are hiring a Production Manager to lead and scale our installation operations in the Albany market. This role is responsible for managing crews, driving production performance, and ensuring every job reflects our commitment to craftsmanship and customer experience. You’ll play a critical role in bridging sales and field execution—owning scheduling, team development, and operational excellence.

Requirements

• 5+ years of experience in construction or exterior home services management
• Proven ability to lead crews and hit production targets
• Strong understanding of scheduling, logistics, and job costing
• Experience with CRM or project management systems
• Strong leadership, communication, and accountability skills
• Valid driver’s license

Nice To Haves

• Experience in gutters, roofing, or exterior trades
• OSHA 30 certification
• Experience scaling production teams

Responsibilities

• Manage and lead installation crews (gutters, guards, fascia, soffit)
• Schedule jobs to maximize efficiency, route density, and profitability
• Ensure all jobs meet company quality standards and customer expectations
• Conduct daily production check-ins and weekly team meetings
• Train, coach, and develop crew leaders and installers
• Enforce safety standards (ladder safety, fall protection, OSHA compliance)
• Track and improve KPIs (revenue, labor %, callbacks, job cycle time)
• Coordinate with sales team for accurate job scopes and smooth handoffs
• Manage materials, inventory, and reduce waste
• Resolve escalated production and customer issues

Benefits

• Life Insurance
• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1-10 employees