Production Manager

Aspen Surgical•Queens, NY

About The Position

The Production Manager leads and motivates the Jamaica manufacturing team to safely achieve and sustain operational KPIs, production schedules, quality requirements, and customer commitments while promoting accountability, engagement, continuous improvement, and Aspen Surgical core values. The role is responsible for Production Supervisors, Leads, and their direct reports, and co-develops strategic and tactical production plans with the Director of Operations / Site Lead. The Production Manager directs daily production operations across manufacturing areas, manages schedule execution and performance, monitors and reports production metrics, and coordinates corrective action to meet customer commitments. The position partners with Maintenance, Engineering, Quality, and other functions to improve equipment reliability, resolve quality issues, optimize work areas, and ensure production resources and priorities support the plan. Production is managed within the Jamaica site's standard five-day workweek, with flexibility to support approved overtime or weekend production as business needs require. The role develops and coaches employees and leaders, maintains a clean, safe, and compliant work environment, and ensures personnel are trained and qualified. It also sustains production procedures and documentation in compliance with Quality, Regulatory, GMP, FDA, ISO 13485, OSHA, and company requirements. The Production Manager promotes Lean Manufacturing and continuous improvement, leads performance improvement actions and projects, and supports employee engagement, accountability, communication, and teamwork across the manufacturing organization.

Requirements

Bachelor's degree in Engineering, Business, Science, Operations, or a related field; equivalent relevant manufacturing leadership experience may be considered.
At least 5 years of experience leading and managing teams in a manufacturing environment.
At least 3 years of experience in a regulated manufacturing environment.
Demonstrated experience using performance-based manufacturing metrics, continuous improvement, advanced problem-solving, and change-management methodologies.
Working knowledge of ISO 13485, FDA, GMP, OSHA, and applicable Quality and Regulatory requirements.
Strong employee relations, coaching, performance management, and team-development skills.
Ability to lead root cause analysis and implement effective corrective and preventive actions.
Demonstrated ability to manage production schedules, labor deployment, documentation, batch records, and competing operational priorities.
Strong leadership, team orientation, proactive communication, and ability to communicate effectively at all levels of the organization.
Data-driven decision-making skills, including ability to analyze production and technical data, challenge assumptions, and develop practical solutions.
Project management skills to manage resources and complete multiple projects simultaneously.
Strong sense of urgency, attention to detail, and follow-through in resolving operational issues.
Flexibility and adaptability, including ability to make effective decisions and maintain performance amid changing circumstances and priorities.
Excellent computer skills, including Microsoft Office Suite, ERP systems, and production reporting tools.
Strong mathematical and analytical skills, including ability to apply percentages, ratios, rates, trends, and basic statistical concepts to manufacturing performance.
Ability to provide visible floor leadership and work effectively across production, mixing, packaging, and related manufacturing support areas.
Ability to use hands to finger, handle, or feel and reach with hands and arms; regularly required while performing the job.
Frequently required to stand, sit, talk or hear, and walk.
Frequently lift and/or move up to 40 pounds; occasionally lift and/or move up to 75 pounds.
Specific vision abilities include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Ability to operate at heights of about 10 feet.

Nice To Haves

Experience directing multiple production areas.
Regulated manufacturing experience in medical device, pharmaceutical, or a similarly regulated environment.
Lean Manufacturing, Six Sigma, or Continuous Improvement experience.

Responsibilities

Lead the Jamaica Manufacturing team, including Production Supervisors, Leads, and their direct reports.
Co-develop and implement strategic and tactical production plans with the Director of Operations / Site Lead, aligned with site and business objectives.
Plan, lead, and direct daily production operations across manufacturing areas to achieve daily, weekly, and monthly schedules and performance targets.
Manage production within the site's standard five-day workweek, with flexibility to support approved overtime or weekend production as business needs require.
Oversee and report daily safety, quality, OEE, throughput, labor efficiency, scrap and waste, downtime, backorders, and schedule-attainment metrics.
Own execution and effectiveness of the daily production schedule; identify constraints and coordinate corrective actions to protect customer commitments.
Ensure accurate daily production reporting and data integrity, and drive timely corrective actions when targets are missed.
Own downtime tracking and work with Maintenance and Engineering to reduce unplanned downtime and improve equipment availability and reliability.
Improve production work-area efficiency using Lean Manufacturing principles, standard work, effective labor deployment, and continuous improvement.
Provide direction, coaching, training, and performance feedback to direct reports, and develop leaders who can coach and develop their teams.
Provide a clean, safe, and compliant work environment and ensure adherence to EHS requirements and safe work practices.
Partner with Quality to address nonconformances, customer complaints, scrap, and manufacturing-related CAPA activities using root cause analysis and corrective actions.
Develop, review, modify, and sustain production procedures, work instructions, batch records, and documentation in compliance with applicable requirements.
Collaborate with Quality, Maintenance, Warehouse, Supply Chain, Planning, Engineering, PND, HR, and other stakeholders to ensure materials, staffing, equipment, and priorities support the production plan.
Support implementation and sustainment of Lean Manufacturing practices, including 6S, Daily Management (Levels 1, 2, and 3), problem solving, visual management, value stream mapping, error proofing, Kanban systems, SMED, Total Productive Maintenance, Kaizens, and Lean metrics.
Identify strategic and operational performance gaps and lead improvements that increase output, reduce waste, improve labor efficiency, and strengthen process reliability.
Promote a proactive culture of change by teaching, listening to improvement opportunities, and engaging employees at all levels.
Use ERP and production reporting systems to monitor performance, communicate priorities, manage actions, and support improvement projects and savings goals.
Develop personnel so employees are trained, qualified, and capable of performing their job responsibilities.
Conduct performance reviews, coaching, and corrective action processes in a timely and consistent manner.
Maintain employee engagement, accountability, professional communication, and teamwork across the manufacturing organization.