Production Manager

Mariani Landscape•Walpole, MA

28d•$85,000 - $95,000•Onsite

About The Position

Work With The Best We are building the premier outdoor living company in the country by creating a “family of family companies” across the nation. Now you can build your landscaping career with the best, working in one of our many company locations nationwide. Learn from the top experts in the field and work on some of the country’s largest and most complex landscape projects. Take advantage of opportunities to share and exchange best practices across our network. The opportunities are endless. Flourish With NatureWorks! Experience a career that grows as you do, surrounded by a team that values innovation, dedication, and a shared vision for creating beautiful, sustainable outdoor spaces POSITION SUMMARY The Production Manager is responsible for the delivery of timely, high quality, and profitable branch services to clients. Specifically, this person will work closely with their team to schedule and manage labor and equipment resources. Success is measured using Key performance indicators (KPIs) for service execution as well as financial performance by service and time period. Services directly managed include landscape maintenance, irrigation service, seasonal décor, enhancement projects, and snow services. The Production Manager will also closely collaborate with shared services providing oversight and coordination for lawn care, plant health care, tree care, and construction.

Requirements

5-7 years of Landscape Management experience
Proven track record of managing people and process
Strong analytical and financial aptitude
Driver’s License; DOT Card

Nice To Haves

A bachelor’s degree in horticulture or related field is preferred
Bilingual candidates (English/Spanish) preferred
Professional certification (MCH, MCLP, MCA) obtained within one year of hire
Hoisting License (Preferred)

Responsibilities

Promote and enforce all safety procedures and policies.
Identify opportunities to improve our safety policies and proactively address safety risks.
Document all reportable safety incidents and communicate them to Human Resources.
Ensure the job quality is maintained at company standards.
Seek out service errors and address root causes.
Train branch associates on the skills, knowledge and processes needed to consistently produce high quality work.
Lead, manage and hold accountable (LMA) any branch direct reports.
Foster a working environment that promotes teamwork, inclusion, and positivity.
Create development plans for all levels within your team and advance its capabilities.
Assist in recruiting and hiring highly qualified persons for all positions.
Anticipate labor shortages, position vulnerability, or workload peaks and work to address.
Create 90-day and 30-day plans for upcoming needs in labor, material, and equipment by service line and time period.
Participate in the annual planning of capex and human resources to achieve company goals.
Coordinate with Shop / fleet management to ensure equipment resources align with service plan.
Ensure proper scheduling of all crews for all functions including considerations for hours, geographic location, travel times, job types, customer preferences, equipment availability, and crew capabilities.
Communicate service and schedule changes thoroughly and consistently with Account Management.
Partner with Account Managers to ensure customer satisfaction.
Support initiatives to drive relationship entrenchment and client retention.
Ensure job data is maintained and kept current.
Communicate with those responsible for data entry if errors or omissions have been identified.
Ensure timesheets are accurate and approved daily.
Ensure job and service-related expenses and inventory are accurate and current.
Improve processes/systems for services lines.
Track actual hours vs estimated or budgeted hours per service line per time period, per manager, per crew, and per job.
Review gross margins or other relevant KPIs for your service lines at least monthly with your team.
Prepare forecasts and participate in weekly forecasting meetings.
Responsible for the enforcement and oversight of the company’s new job start-up procedure and processes.