Production Manager

Productive Resources•Springfield, IL

6d•Onsite

About The Position

Productive Resources is seeking a qualified Production Manager for their client's facility in Springfield, IL. This role is responsible for overseeing the scheduling, execution, and quality of all production and installation work, ensuring department operations are efficient, safe, and profitable while adhering to company policies. The Production Manager will manage all Production Technicians, including hiring, training, coaching, performance evaluations, and disciplinary actions. This position reports directly to the Chief Operating Officer and leads a department of approximately 18 people, with potential for growth. It is a full-time, indefinite position with opportunities for professional growth within the organization.

Requirements

Bachelor’s degree in operations management, business administration, or equivalent experience.
Minimum of 5 years of progressive supervisory or management experience in a production or manufacturing environment.
Strong people leadership skills, including coaching, conflict resolution, and performance management.
Proven ability to manage complex processes and drive continuous improvement.
Proficiency in scheduling, workflow optimization, and quality control.
Competencies should include: Business Acumen, Communication Proficiency, Customer/Client Focus, Leadership, Problem Solving/Analysis, Results Oriented, Strategic Thinking, Technical Aptitude.

Nice To Haves

Experience in truck equipment or heavy machinery, including knowledge of hydraulic components and electrical systems.

Responsibilities

Lead, supervise, and develop all production personnel, ensuring they are properly trained and equipped to perform their work at a high level of quality and efficiency.
Develop and mentor two shop leads, building a floor leadership structure that scales as the department grows toward 20+ technicians.
Manage the hiring, onboarding, coaching, and performance management of team members, including corrective action and terminations as needed.
Maintain and monitor individual and team production schedules to ensure alignment with company profitability and delivery goals.
Coordinate with Sales and Purchasing to maintain an accurate production schedule and ensure proper materials are available for each job.
Monitor departmental KPIs and budget performance, using data and reporting tools to meet profit and efficiency targets.
Oversee quality control processes, ensuring work orders are accurate, complete, and meeting internal and customer expectations.
Address and resolve customer concerns related to production, maintaining strong customer relationships and clear communication.
Maintain and control production department inventory, consumables, tools, and warranty/rework documentation.
Foster a positive, accountable, and safety-focused culture within the production team.