Production Manager

Moore Digital Print and Mail Center, Tulsa•Tulsa, OK

6d•Onsite

About The Position

Moore, Tulsa is looking for a Production Manager to join our team! This position will work a 3/4, 4/3 rotating schedule from 5:00 PM–5:00 AM. The selected candidate will initially work on day shift for training and onboarding before transitioning to their regular night-shift schedule. The Production Manager is responsible for supervising, coordinating, planning, and controlling production operations within our Critical Communications/Print-Mail facility. This position plays a key leadership role in ensuring the department meets established goals for Safety, Quality, Productivity, Waste Reduction, and On-Time Delivery. The Production Manager ensures timely and efficient manufacturing while meeting customer specifications and maintaining cost-effective operations. The ideal candidate will have experience in a fast-paced print production environment, strong leadership skills, excellent attention to detail, and the ability to effectively manage multiple priorities and quickly adjust to changing production needs. Knowledge of USPS requirements and processes is preferred.

Requirements

Strong leadership and people-management skills with the ability to coach, develop, and hold employees accountable.
Ability to effectively manage multiple priorities in a fast-paced production environment.
Strong problem-solving and decision-making skills.
Excellent verbal and written communication skills.
Strong attention to detail with a focus on quality and continuous improvement.
Ability to professionally interact with internal and external customers.
Ability to work effectively with various computer systems, applications, and production-related technology.
Proficiency with Microsoft Office products.
Knowledge of standard measurements, matrix compilation, company workflow processes, and Standard Operating Procedures.
Ability to sit and/or stand for prolonged periods as required by production needs.
Ability to work with various types of office and print-production equipment.
High School Diploma, GED, or equivalent combination of education and relevant experience required.
Must be authorized to work in the United States.
Must successfully pass a comprehensive criminal background investigation.

Nice To Haves

Some college coursework preferred.
5–10 years of experience in print production, scanning, manufacturing, or related production operations preferred.
Previous supervisory or management experience in a production environment strongly preferred.
Experience with roll-fed and cut-sheet print production equipment preferred.
Knowledge of USPS requirements and mail production processes preferred.

Responsibilities

Responsible for the overall performance and operations of the assigned shift(s).
Provides leadership and direction to Print Supervisors, Lead Operators, and production employees.
Trains, develops, coaches, evaluates, and disciplines employees as necessary and in accordance with company policies and procedures.
Oversee daily print production operations, including roll-fed and cut-sheet printing equipment.
Direct and monitor Print Supervisors and Lead Operators to ensure consistent compliance with company policies, procedures, quality standards, and production expectations.
Maintain a visible presence on the production floor through management-by-walking-around practices.
Work closely with Department Managers, Client Services, and Data Processing to ensure jobs are properly set up and optimized for efficient production.
Review and address issues involving work tickets, materials, equipment, workflow, and other job-related concerns.
Follow through on corrective actions, process improvements, and solutions designed to prevent recurring production issues.
Develop and implement processes and procedures aimed at minimizing errors and supporting a zero-defect environment.
Establish and maintain incident logs and reporting to identify trends, maintain historical records, and resolve recurring quality or production issues.
Establish and maintain productive relationships with vendors and ensure appropriate levels of production consumables are maintained.
Partner with the Director of Production and HR to provide input on daily multi-shift production schedules, priorities, staffing needs, and conflict resolution.
Identify, recommend, and implement opportunities to improve productivity, efficiency, quality, and workflow.
Monitor workload and staffing levels across shifts and make recommendations or adjustments as needed to meet production demands.
Ensure production deadlines and customer expectations are consistently met.
Promote and maintain a safe, clean, organized, and professional working environment.
Demonstrate professionalism in communication, conduct, and interactions with employees, customers, and leadership.
Consistent and reliable attendance is mandatory.
Perform all other duties as assigned.