Production Manager

The Grounds Guys Of Myrtle Beach•Myrtle Beach, SC

36d•Onsite

About The Position

Grounds Guys is seeking a Production Manager to oversee lawn care professionals and ensure exceptional residential and commercial lawn care and landscaping services. This role involves managing the business side of operations, including routing, quality control, and staffing. The ideal candidate is passionate about serving others, enjoys business operations, and excels at customer service and communication. This is an opportunity to take the next step in your career or leverage existing supervisory experience in a growing company that values its team and customer satisfaction.

Requirements

Proactive leader with a strong work ethic and self-starter mentality.
Ability to interact with the public and employees.
Knowledge of operating and performing preventative maintenance on mowers, trimmers, tractors, etc.
Willingness to complete training to obtain required certifications and licenses within 6 months, if required.
Clean driving history.
Experience driving a trailer.

Nice To Haves

Passion for serving others (crew, customers, community).
Enjoyment of the business side of operations, including routing, quality control, and covering for the owner.
Experience dealing with staffing issues, including hiring and retention.
Ability to view customer service issues as opportunities to create loyal customers.
Exceptional communication skills.
Proven ability to get work done regardless of challenges.

Responsibilities

Recruiting, selecting, training, developing, coaching, and mentoring all Team Leaders and their teams.
Interacting with and developing relationships with customers.
Identifying, proposing, and selling upgrades to existing sales contracts.
Planning, coordination, and control of the company’s field production processes.
Ensuring services are produced efficiently, at the correct amount, right cost, and quality level.
Implementing Grounds Guys franchise systems effectively and efficiently.
Scheduling and directing personnel and resources towards providing quality, safe, and cost-effective service to clients.