Production Manager - Digital Learning - UTK

University of Tennessee•Knoxville, TN

3d•Remote

About The Position

The University of Tennessee is seeking a highly organized and collaborative Production Manager to oversee the planning, coordination, and execution of interactive learning and digital course development projects. This position will lead production workflows for Jumpstart initiatives and other large-scale instructional development projects while also contributing directly to the development of Interactive Learning Objects (ILOs) and Interactive Learning Experiences (ILEs). The Production Manager serves as a central operational lead within the Interactive Learning Technologies (ILT) team. The primary responsibility in this role is to manage the day-to-day ILO production schedule of the Jumpstart program. This role will work closely with Digital Learning’s instructional design team and media studio team, while providing direct supervisory responsibility to interactives developers and visual design team members. This role requires strong project management capabilities combined with hands-on experience in online learning and educational technology development.

Requirements

Masters degree in Instructional Design, Educational Technology, Education, Project Management, or related field
Experience developing Interactive Learning Objects (ILOs) and Interactive Learning Experiences (ILEs) in a Higher Education environment.
2 years serving in a project lead capacity
Experience with instructional design methodologies and online learning best practices
Experience with tools such as Articulate 360: Storyline and Rise, H5P, Adobe Creative Suite, or similar platforms
Knowledge of accessibility standards (ADA/WCAG – POUR Framework)
Ability managing complex digital learning or multimedia production and multiple concurrent projects and deadlines
Experience developing online learning content within a LMS environment
Strong organizational, communication, and project coordination skills
Experience collaborating with internal cross-functional creative teams as well as SMEs, and other stakeholders.
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Nice To Haves

Build and implement interactive learning experiences to be used within Canvas LMS courses.
Experience with Canvas LMS integrations
Ability to design and develop simulations, virtual tours, scenario-based learning, assessments, branching interactions, and multimedia learning components
Ability to manage and develop pre-production materials such as flowcharts, storyboard/scripts for eLearning projects.
Knowledge of UDL
Familiarity with multimedia production workflows and quality assurance processes
Strong leadership and coordination abilities
Ability to balance strategic oversight with hands-on production work
Strong troubleshooting and problem-solving skills
Comfortable working in fast-paced, collaborative production environments
Adaptable and proactive in managing changing priorities

Responsibilities

Lead production planning and execution for Jumpstart projects and large-scale interactive learning initiatives
Manage project timelines, deliverables, dependencies, and implementation schedules
Coordinate workflows across instructional designers, developers, faculty, media studio teams, and visual designers
Provide direct supervision to interactive instructional designers and visual designers
Facilitate meeting schedules, project kickoff, production reviews, and status updates
Monitor project progress and proactively identify risks, scope creep, bottlenecks, or resource constraints
Ensure projects meet established quality, accessibility, and delivery standards
Direct report to ILT Director
Contribute directly to the development and implementation of ILOs and ILEs
Build and configure interactive instructional content within Canvas and related learning technologies
Assist with development of simulations, branching scenarios, virtual tours, multimedia learning interactions, and assessments
Support testing, troubleshooting, and QA review of interactive learning experiences
Collaborate with instructional design and development teams to translate learning goals into engaging digital experiences
Support and refine operational workflows for interactive learning production
Maintain project documentation, development standards, and production tracking systems (SOP updates, Sharepoint, One-Drive, Asana)
Coordinate asset management including videos, graphics, and instructional materials
Assist in developing scalable production processes for high-volume course development initiatives
Ensure alignment between production timelines and academic term schedules
Serve as a primary point of contact and coordination between stakeholders and development teams
Serving as the primary manager and direct report for team members within the Jumpstart ILT units.
Conducting regular one-on-one meetings to support employee development, establish goals, provide feedback, and address performance concerns.
Fostering a collaborative, inclusive, and high-performing team culture that aligns with ILT and Jumpstart objectives.
Monitoring workload distribution, project priorities, and resource allocation to ensure team effectiveness and successful project delivery.
Conducting performance evaluations and support professional growth through coaching, mentoring, and development planning.
Serving as an advocate for the team while ensuring accountability, clear communication, and alignment with organizational priorities.
Foster a positive, collaborative problem-solving and production efficiency working environment.