Production Management - Application Support Lead Vice President
About The Position
We are looking for a technical Production Application Support lead to support State Street Markets business applications. The person in this position will be responsible for the support of trading, settlement and reporting applications as well as support of maintenance and application release activities. The person is this role will work directly with both the business and application development teams in addressing and resolving application issues and will be the support lead for this area of support. The Production Support team you will be joining is a part of the global GTS-Production Management, who maintains and supports trade execution and trade settlement/reporting applications globally for State Street Markets.
Requirements
- Strong debugging and analytical skills
- Core problem solving skills, ability to analyze available data and potential solutions, eliminate possible solutions and select an optimal solution
- Ability to work and co-ordinate with multiple remote teams
- Ability to work independently and excellent problem-solving skills are a must
- Willingness to take ownership of issues and ability to see them through to resolution
- Excellent verbal and written communication skills
- Excellent organizational skills with the ability to prioritize tasks, work with schedules / resources while remaining focused on team goals
- Bachelor’s Degree in Computer Science or Information Systems
- 7 years in a technical role in a financial institution
- Experience supporting large scale, 24/7, real time mission critical systems
- Experience in financial business processes
- Strong knowledge of Oracle, Sybase and MS SQL
- Working knowledge of Linux/Unix, Windows and cloud computing
- Working knowledge of Middleware (WebSphere, MQ Series, Autosys, etc.), and J2EE
Nice To Haves
- Familiarity with programming/scripting languages
- Knowledge of Foreign Exchange/Equities/Securities Finance business process flows
Responsibilities
- Lead a global application support team
- Lead projects like monitoring, Automation, Application onboarding
- Provide direct technical trading floor application support to our Markets business partners
- Work with business users in State Street Markets on gathering, analyzing and formulating business requirements as it pertains to Support
- Troubleshoot/analyze and triage application and trading issues
- Monitor application environment for issues
- Assist in the maintenance and deployments of trading applications
- Provide Disaster Recovery Testing support
- Work in a 24x7 environment
- Direct and assist junior staff
Benefits
- our retirement savings plan (401K) with company match
- insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
- paid-time off including vacation, sick leave, short term disability, and family care responsibilities
- access to our Employee Assistance Program
- incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
- eligibility for certain tax advantaged savings plans
- inclusive development opportunities
- flexible work-life support
- paid volunteer days
- vibrant employee networks
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What This Job Offers
Job Type
Full-time
Career Level
Executive
