ProMail Production Mail and Printing Assistant

Care New England Health System•Cranston, RI

57d•Onsite

About The Position

The Production Assistant organizes, coordinates and helps process all printing/mailing projects in order meet customers/department timelines. This is done using computer programs, equipment, as well as manual labor when needed.

Requirements

High School or GED Required.
Minimum 6 Months to 1 Year of related experience.
Ability to read and write.
Ability to sort, check, count, and verify numbers.
Proficient with postal rules and regulations.
Proficient with use of industry software and equipment.
Capable of detecting problems with work materials.
Can understand and follow safety procedures, follow directions and ask necessary questions.

Responsibilities

Assemble mailings and fulfillment projects. May participate in hand assembly or supervision of assembly that may include folding, inserting, tabbing, sealing, affixing postage, matching names and addresses on personalized mailings, collating, stapling, etc.
Continually evaluate and assess Promail employees' ability to perform tasks, quality of work and productivity, to help workers develop obtainable goals and standards.
Identify behaviors and work habits which interfere with work performance and report to supervisor.
Coordinate daily orders for all mailing and printing projects using Promail and CNE Printing Systems. Perform capacity planning, pricing, and coordination of employee capacity. Adjust workflow to meet demands.
Process customer files using Microsoft Excel and Word, Bulk Mailer and Mail Shop.
Run equipment or assign employees to run equipment with proper supervision.
Analyze and make recommendations to management regarding time studies and recommendations for future costing of jobs.
Provide job coaching and support services to Promail employees.
Monitor the needs of business to include supplies, maintenance of equipment, employees, etc. Communicate with supervisor when in need of supplies.
Develop and foster positive relationships with customers, post office and CNE contacts for all mailing and printing projects.
Maintain quality standards with all assembly done to customers specifications.
Accept feedback from supervisor and make corrections when necessary.
Attend all mandatory in-service trainings as required.
Perform miscellaneous job-related duties as assigned.