PRODUCTION LEAD - TRAVEL CREW

Quest Events LLC•Austin, TX

10d

About The Position

The Production Associate Lead for the Travel Crew is a full-time lead role responsible for executing high-quality event installations and strikes across the United States. This position combines hands-on production work, team leadership, logistics coordination, and customer-facing service. This role is ideal for individuals who thrive in a fast-paced, physically active environment and enjoy travel, teamwork, and building large-scale events from the ground up. Workdays can be long and schedules may vary week-to-week based on event demands, but the work is highly rewarding and critical to delivering exceptional client experiences.

Requirements

High school diploma or GED required
Prior experience in event production, construction, logistics, or a related field preferred
Previous leadership or crew lead experience strongly preferred
Strong leadership and team management skills in high-pressure environments
Ability to manage multiple priorities and adapt to changing jobsite conditions
Excellent problem-solving and decision-making skills
Strong communication and customer service abilities
Basic computer skills (Microsoft Word, Excel, Outlook, and internal systems)
Ability to perform basic math and measurements (critical for tenting/layout work)
Ability to lift and carry 62+ lbs repeatedly
Ability to stand, walk, bend, and work for extended periods
Comfortable working at heights (ladders, lifts) and in outdoor environments
Ability to work in varying weather conditions (heat, cold, wind, rain)
OSHA-10 or OSHA-30 certification (preferred or willingness to obtain)
Forklift, scissor lift, or boom lift certification (preferred)
Must be authorized to work in the U.S.
Adhere to all company safety policies and procedures
Proper use of Personal Protective Equipment (PPE) including: Hard hats, safety vests, gloves, and steel-toe boots
Follow safe practices for tent installation, rigging, and equipment handling
Promote a safety-first culture among crew members

Responsibilities

Lead and actively participate in the set-up and strike of events, including tents and other party rental items
Ensure all installations meet company quality standards, safety guidelines, and client expectations
Troubleshoot on-site challenges and adapt quickly to changing conditions (weather, site constraints, timelines)
Travel extensively to event sites nationwide (multi-day and multi-week trips required)
Coordinate and execute efficient load-ins and load-outs
Ensure proper packing, inventory handling, and transportation of equipment
Work closely with warehouse and logistics teams to ensure job readiness
Lead, direct, and support a crew of production associates on-site
Delegate tasks effectively while maintaining productivity and morale
Train and mentor team members on proper installation techniques, safety, and company procedures
Foster a positive, accountable, and team-oriented work environment
Serve as an on-site representative of the company
Communicate professionally with clients, vendors, and venue staff
Ensure customer satisfaction by delivering on scope, timelines, and quality