Production Engineer
About The Position
The Production Engineer is responsible for supporting our client's production, broadcast, and creative technology environments, ensuring seamless operation of live productions and streaming services. This role provides hands-on support for end users, production teams, and broadcast operations, including desktop support, network troubleshooting, software deployment, asset management, and infrastructure maintenance. The engineer will support Windows and Mac environments, Adobe Creative Cloud, Citrix/VDI platforms, conference room technology, and studio hardware while responding to technical issues in high-pressure live production settings. This position also assists with system upgrades, device imaging, application deployment, user administration, and ongoing maintenance of production technology systems.
Requirements
- 5+ years of desktop support experience.
- Strong troubleshooting and networking skills.
- Experience supporting media, broadcast, or entertainment environments.
- Desktop Support - 5+ years supporting Windows, MacOS, hardware, software, mobile devices, and end users.
- Networking - Strong troubleshooting experience with connectivity issues, TCP/IP, DNS, DHCP, and infrastructure support.
- Citrix / VDI - Experience supporting virtual desktop environments and remote user technologies.
- Adobe Creative Cloud - Installation, deployment, troubleshooting, and support within creative or production environments.
- Broadcast Operations Support - Experience supporting live production environments and the ability to troubleshoot effectively under pressure during on-air events.
Responsibilities
- Supporting production, broadcast, and creative technology environments.
- Ensuring seamless operation of live productions and streaming services.
- Providing hands-on support for end users, production teams, and broadcast operations.
- Performing desktop support, network troubleshooting, software deployment, asset management, and infrastructure maintenance.
- Supporting Windows and Mac environments, Adobe Creative Cloud, Citrix/VDI platforms, conference room technology, and studio hardware.
- Responding to technical issues in high-pressure live production settings.
- Assisting with system upgrades, device imaging, application deployment, user administration, and ongoing maintenance of production technology systems.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
