Production Director (Direct Mail Fundraising Production)
About The Position
Avalon is a full-service marketing agency that works with nonprofits to raise funds and amplify their impact. We help our clients grow with bold, data-driven strategies. Our direct mail campaigns reach millions of supporters each year, and our Production team plays a critical role in ensuring every package is executed accurately, efficiently, and on time. As a Production Director, you will lead Avalon’s Production department while overseeing production strategy and execution for a portfolio of high-value fundraising clients. You will collaborate closely with internal teams and external production partners to manage schedules, budgets, quality control, and vendor relationships across complex direct mail campaigns. This role is ideal for someone who combines deep production expertise with strong leadership skills, a proactive mindset, and an eye for both detail and the bigger picture.
Requirements
- At least seven (7) years of direct mail production management experience, ideally within a nonprofit fundraising or agency environment.
- Deep expertise in direct mail production management and print/mail processes.
- Experience managing complex, high-volume fundraising campaigns with multiple moving parts.
- Strong vendor management and negotiation skills.
- Advanced Microsoft Excel skills, including formulas such as VLOOKUP, IFERROR, CONCAT, and linked worksheets.
- Experience managing schedules, budgets, and production timelines.
- Experience leading or mentoring production teams.
- Knowledge of USPS regulations, postal strategy, and production trends.
- Experience identifying production efficiencies and cost-saving opportunities.
- Strong quality control skills and exceptional attention to detail.
- Ability to manage multiple priorities in a deadline-driven environment.
- A proactive, solutions-oriented mindset.
- Strong communication and collaboration skills.
Nice To Haves
- Exceptional organization and follow-through.
- Calm, thoughtful problem-solving under pressure.
- A strong sense of ownership and accountability.
- The ability to balance precision with strategic thinking.
- A collaborative, team-first approach.
- Strong communication and relationship-building skills.
- A commitment to quality and continuous improvement.
Responsibilities
- Oversee complex direct mail production projects from concept through mail drop, ensuring campaigns are executed accurately, efficiently, and on schedule.
- Work closely with internal teams, printers, mailshops, data vendors, and production partners to coordinate timelines, manage approvals, troubleshoot challenges, and identify opportunities to improve efficiencies and reduce costs.
- Lead and support Avalon’s Production team by mentoring Production Project Managers, helping manage department capacity, identifying training opportunities, and strengthening production processes across the organization.
- Serve as a trusted internal resource on production strategy, postal regulations, vendor management, and quality control best practices.
Benefits
- Employer-paid health, dental, and vision insurance
- Generous paid leave
- Remote work reimbursements
- Employer-paid life and disability insurance
- Safe harbor 401(k) plan
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
