Production Designer

RelayRaleigh, NC
Onsite

About The Position

We're hiring a Production Designer to join our growing in-house creative team and help us scale how Relay shows up across every surface. This role is the engine behind a lot of our day-to-day output — sales enablement, conference materials, ad variations, one-pagers, template populations, and asset adaptations across mediums. We're approaching this role with a specific philosophy. We're hiring a designer who thinks in systems and uses AI as a real part of their workflow — someone who, when handed a repetitive task, instinctively asks "what's the smarter way to do this?" Production at Relay isn't about volume for volume's sake. It's about building patterns, templates, and workflows that let us move faster without losing the bar. You'll work closely with the Art Director (who owns our Figma design system) and the Creative Director — executing within the system, helping evolve it as you go, and building out the AI-assisted workflows that make high-volume production possible. The three verbs that frame this role: executing, adapting, supporting.

Requirements

  • 2+ years of design experience, with a portfolio that shows craft, range, and consistency.
  • Strong working proficiency in Figma, with hands-on experience inside a component-based design system. You don't need to have built one from the ground up, but you should be fluent in how a good system works and what it feels like to design within one.
  • Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign).
  • Active, current use of AI tools in your design workflow. This is a hard requirement — we want people using AI today, not curious about what it could do. You should be able to walk us through specific examples in the interview, including how you use AI tools as thinking partners (not just as image or asset generators).
  • Range across mediums — exposure across print, digital, and web with a willingness to learn new mediums. You don't need to be the deepest expert in any one area at this stage, but you should be able to move between them and adapt accordingly.
  • A systems-first mindset. When something feels repetitive, your instinct is to look for a smarter way to do it.
  • Strong attention to detail. Pixel alignment, type, color, spec — the small stuff matters because the small stuff adds up.
  • Critical thinking and curiosity about the business. You ask why things matter and want to understand the work in a larger context.
  • Comfort in a fast-moving environment. Priorities shift, things move quickly, and we want someone who's energized by that, not thrown by it.

Nice To Haves

  • B2B SaaS or technology experience.
  • Exposure to a high-growth startup environment.
  • Experience contributing to (not necessarily building) a Figma design system.
  • Experience using AI tools for design system maintenance (audits, documentation, consistency work).
  • Conference and event collateral production experience.
  • Photography or video editing skills.
  • Familiarity with web design fundamentals.

Responsibilities

  • Produce high-quality work across every surface of the brand. One-pagers, sales enablement collateral, conference signage and takeaways, segment- and partner-specific materials, ad variations, slide decks, web modules, and physical/print pieces. You'll move fluidly between formats and adapt creative across mediums.
  • Work within and help evolve our design system. You won't be building it from scratch — that's the Art Director's mandate — but you'll be a daily power user. Contribute components, flag gaps, and help the system get sharper over time. You'll also bring AI tools into how the system is maintained, running consistency audits, helping with documentation, and using AI assistants as thinking partners when patterns need to evolve. Component-based thinking is core to how you work.
  • Use AI tools to work smarter, not just faster. This is a hard requirement, not a nice-to-have. We expect you to be actively using AI in your design workflow today — for layout iteration, asset variation, copy support, and rapid prototyping. You'll help build prompt libraries, templates, and repeatable patterns the rest of the team can plug into.
  • Turn around requests with consistent quality. Sales enablement, conference work, and segment-specific collateral come in steadily. You'll keep things moving, hit deadlines, and apply the same level of craft whether it's a high-visibility campaign asset or a quick resize.
  • Connect the work back to the business. Pay attention to what we sell, who we sell it to, and how the work you're producing supports the bigger picture. The best production designers aren't heads-down in Figma all day — they're asking questions about who the audience is, why something matters, and what would make it better.
  • Support the broader creative team. Take direction from the Art Director and Creative Director, give and receive feedback on each other's work, and help bring freelance partners up to speed when needed.

Benefits

  • 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
  • Generous Paid Time Off
  • 401(K) Savings Plan + Company Match
  • Baby Cash Reward + Paid Parental Leave
  • Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
  • Free Snacks and Fun Times
  • Latest tech, standing desks, and all the accessories and software you need to succeed in your role
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