Production Coordinator 2

ITW•Troy, MI

11d•Onsite

About The Position

We are looking for an experienced production coordinator to join our team in Troy, Ohio. The Production Coordinator is a member of the Plant Operations team that works in an administrative role to support the production process in numerous areas. In addition, this individual will interact heavily with Sales and Customer Care to ensure the needs of our customers are continuously met. The position requires a highly organized individual capable of multitasking in a fast-paced environment. They will be a self-starter capable of independent work and possess attention to detail, focusing on accuracy.

Requirements

Ability to work independently and multi-task
Strong, clear, and effective written and verbal communication skills.
Proficient computer skills, including MS Office Suite.
Ability to work under pressure.
Strong organizational skills and attention to detail is required.
Ability to work across functional areas to achieve desired outcomes.
Adaptable, flexible, innovative, problem-solving skills, sense of urgency and listening skills.

Nice To Haves

Knowledge in production scheduling and planning preferred.
Prior Customer Service experience preferred.
Prior purchasing experience preferred.

Responsibilities

Schedule all customer orders, provide commitment dates to Customer Care based on capacity and customer.
Develop a strong relationship with the Customer Care team and learn each Key Accounts requirements in order to fulfill their needs.
Organize, plan and manage production schedules according to orders, demand, capacity and capacity constraints.
Develop production schedules that make the most efficient use of time and resources.
Develop one common template for all departments’ schedules to streamline the process.
Work with manufacturing supervisors to obtain feedback about production status.
Analyze and measure the current production status and identify problem areas that inhibit full schedule execution.
Provide feedback to Manager on schedule achieved versus planned.
Monitor production numbers and have several backup plans to accommodate unexpected customer demands or production issues.
Develop and manage production planning and tracking metrics to ensure on-time delivery.
Review safety stock and ensure all commitments to key customers are met.
Maintain Kanban/MRD program.
Create serial numbers and device data plates, and other various labels for production.
Daily shipping of finished goods.
Other duties as required.