Production Coordinator, Translations

USP•Rockville, MD

15h•Hybrid

About The Position

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. This is a hands-on non-supervisory position responsible for managing the production of USP translations publications, producing defect-free products on schedule. The incumbent in this role will ensure that high-quality and efficient processes are used to produce these products from file translation through production and delivery on USP’s digital publication platform. The Production Coordinator, Translations will interface with translators, editors, scientific liaisons, IT, internal USP business units and external vendors, to ensure accurate and timely completion, review, and delivery of content. The Production Coordinator may also be responsible for coordinating and supporting special and ongoing departmental projects as needed. This is a remote+ position where the employee needs to be onsite at least once a month, and likely more in the first several months due to training, in our Rockville, MD Headquarters. As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

Requirements

BS or BA degree or an equivalent combination of training and experience.
Minimum of two (2) years of experience in the field of publishing, preferably in a translation workflow role.

Nice To Haves

Experience in the production and coordination of digital publications delivery.
Experience in a translation workflow environment preferred.
Fluent in Spanish or French a plus.
Strong team player with the ability to work well in a deadline-driven environment with multiple priorities.
Demonstrated ability to establish schedules, prioritize and meet tight deadlines; must have well-developed time management and organizational skills.
High attention to detail.
Demonstrated multi-tasking abilities and ability to take direction.
Ability to operate independently where appropriate, yet understands when to escalate issues.
Strong interpersonal, communication (written and oral), and organizational skills.
Sound analytical and problem-solving skills required.
Proficient in Microsoft 365 applications, including MS Project, and Adobe Acrobat Professional.
Familiarity with content management systems, JIRA, and other project management software a plus.

Responsibilities

Coordinates all components required for the high-quality and timely delivery of translated publications, including content version control, departmental hand offs with translations and scientific review, and managing the content review and correction cycle.
Creates and distributes product schedules in collaboration with other stakeholders as necessary.
Tracks assigned products daily, communicates status to all stakeholders on a regular basis to ensure milestones are met and work is on schedule, escalating issues as necessary.
Manages external vendors and contractors, responsible for feedback and issue management; writes work order specifications and prepares purchase orders.
Assists with resolving quality problems and performs QC checks throughout the production process.
Works with Publications Development team to ensure the accuracy and maintenance of assigned product stylesheets, reports and tracks issue tickets and escalates as appropriate.
Works effectively with the USP document management system, component content management system (CCMS) and related tools, templates, and procedures to ensure accurate and efficient publishing of USP content.
Participates in and coordinates special projects as necessary.
Performs other related duties as assigned.