Production Control Senior Specialist

Indiana Automotive Fasteners Careers•Greenfield, IN

3d•Onsite

About The Position

Indiana Automotive Fasteners (IAF), a manufacturer of automotive fasteners, is seeking a solution-focused, customer-engagement professional to work as a Production Control Senior Specialist (APICS), also referred to as a Manufacturing Service Coordinator. The position works with the Production Control team, customer representatives, and cross-functional teams to address customer concerns and questions, support shipments and deliveries, and coordinate trial deliveries for new product lines. The role also leads and trains a small department of employees, helps improve work efficiency, and supports other Specialists. IAF describes its workplace as a team environment that can be hot, dirty, and physically demanding, and emphasizes mutual respect, accountability, proactive problem-solving, constructive communication, and continuous improvement.

Requirements

1–3 years of related managerial experience.
Working knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
Excellent written and verbal communication skills.
Problem-solving skills.
Ability to work with mathematical concepts such as probability and statistical inference, including fractions, percentages, ratios, and proportions.
Ability to read and understand Kanban and match parts to Kanban, or ability to learn the internal system upon hire.
Willingness and flexibility to occasionally work outside regular business hours to support 24-hour operations.

Nice To Haves

Automotive and/or manufacturing experience.

Responsibilities

Lead and train a small department of employees.
Use problem-solving and critical thinking to make employees’ jobs more efficient.
Create inventory and shipping management labels for new parts and engineering changes.
Understand customer needs and requests, prepare for mass production, and maintain communication with the Sales team.
Create problem-resolution plans for assigned customer needs and requests.
Confirm assigned customers’ order, shipment, delivery, and shipping-notice status daily.
Handle assigned customers’ additional orders, missed shipments, non-conformances, different operation days, and logistics, coordinating with related teams to resolve them.
Adjust the number of inventory and shipping management labels in finished-parts locations and report changes to Production Control team leadership.
Audit, record, and adjust the number of labels in finished-parts locations and report them to the responsible department.
Investigate concerns and report necessary adjustments and recovery-communication needs to department leaders.
Keep Production Control leadership informed of unusual events.
Carry out requests from the Production Control leadership team.
Provide backup and support for other Specialists.
Read and understand Kanban and match parts to Kanban.