Production Control Coordinator

ArcamedIndianapolis, IN
$24 - $27

About The Position

Arcamed is committed to being a fast, responsive, and reliable provider of case and tray systems and precision machined products to orthopedic OEMs. We pride ourselves on upholding the highest of standards with both internal and external customers. Our empowered culture thrives on self-starters who take the initiative and get the job done. If you feel confident that you can work every day with limited supervision and consistently exceed expectations, Arcamed could be the place for you! This role manages the manufacturing holds process, ensures accurate order documentation, and coordinates with internal teams.

Requirements

  • High School Diploma or equivalent
  • Excellent verbal and written communication skills
  • Excellent organizational skills, attention to detail, and time management skills
  • Proficient with Microsoft Office Suite or related software
  • At least two years of related experience and familiarity with manufacturing

Nice To Haves

  • Experience with Sage X3 or similar ERP preferred

Responsibilities

  • Coordinate the order lifecycle from purchase order (PO) placement through production release and shipment, ensuring accurate records in the ERP system (Sage).
  • Own the manufacturing holds process, including: daily status reporting, maintaining accurate records in Sage and on the internal holds board, and communicating status changes and potential shipping delays to internal teams and customers.
  • Manage the contract review process from initiation through completion, including: ensuring order information and documentation is accurate, securing required approvals ahead of ship dates, and serving as point of contact for contract review questions.
  • Serve as primary point of contact for customer inquiries regarding order status, schedule changes, and delivery commitments.
  • Maintain customer prints and specification sheets by ensuring information is accurate and documented appropriately.
  • Coordinate with department leads to assess feasibility of expedited or delayed ship date requests and communicate resulting commitments to internal and external customers.
  • Support cross-functional communication between sales, operations, quality, and customer throughout the production process.
  • Other duties as assigned.
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