Production Control Coordinator
About The Position
At Cotopaxi, people are always at the heart of what we do. In our Distribution Center, that means keeping every promise we make to our customers whether it is direct orders, brick & mortar storefronts, wholesalers, and more. As our Production Control Coordinator, you’ll be the on-the-ground support for our outbound teams, making sure orders move through picking, packing, and shipping accurately, on time, and within the service commitments our partners count on. They/she/he will partner closely with our Fulfillment Managers, Supervisors, and internal teams to keep production moving – tracking daily goals, adjusting plans in real time when things shift, and catching potential issues before they ever reach a customer. This role is a great way to support our growing llama-fans - our customers - as Cotopaxi continues to expand its reach nationally and internationally! If you are stoked on staying active, leading (and learning from) a close knit team, and sharing solutions and laughter - then the Cotopaxi warehouse is where to do it!
Requirements
- 1-3 years of experience in a picking, packing, and shipping department.
- A strong proactive communicator – you can talk shop with customers and teammates alike, and you’re comfortable using tools like G-Suite and Slack to keep everyone in the loop.
- Proficiency in platforms that support customer service and production, such as NetSuite, Kustomer, Shopify, JASCI, or Loop.
- Excellent organizational and time management skills to support all internal and external stakeholders.
- A self-starter and creative problem-solver who tackles challenges with optimism, curiosity, and has a knack for adapting on the fly.
- Ability to lift up to 50 lbs and work on your feet – this is an active role.
Nice To Haves
- Experience in production, scheduling, data analysis, systems support, or continuous improvement is a plus.
- A humanitarian at heart, and someone who believes in our Do Good mission.
Responsibilities
- Be on the ground supporting outbound teams and perform daily tasks as assigned in NetSuite and JASCI.
- Be proactive. Provide timely and accurate production trends and identify any potential issues with current orders. Track work flows by channel, ensuring accurate tracking and communication is provided.
- Help elevate the process. Develop reporting on individual productivity and share feedback on current production procedures and trends with leadership and collectively develop solutions to streamline.
- Be a communication wizard! Partner with key internal teams to ensure the production plan is up to date and aligns with sales initiatives.
Benefits
- Medical, dental and vision benefits with HSA, FSA, and DCSA options.
- Company paid basic life insurance with the option to purchase additional coverage.
- Voluntary short-term and long-term disability coverage.
- Voluntary accident and critical illness insurance.
- Company paid employee assistance program.
- Company-paid Volunteer Time Off.
- 401(k) plan with employer match.
- Paid time off, sick time, and company holidays.
- 60% off Cotopaxi products.
- Learning and development opportunities.
- Additional outdoor brand discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
