Production Associate - Bleecker

Murray s Cheese•New York, NY

10d•$19 - $24•Onsite

About The Position

We are seeking an enthusiastic and skilled Production Associate to join our retail team! This role combines customer-facing responsibilities, inventory management, food preparation, and educational outreach in a fast-paced, collaborative environment. You will be responsible for providing excellent customer service, maintaining product quality, and ensuring the smooth operation of daily tasks in the shop.

Requirements

Flexible availability for weekends, holidays, opening, closing, and mid-day shifts.
Great knife skills, preferably with experience in cheese.
Experience operating slicers, scales, and other food preparation equipment safely.
High school diploma or equivalent.
Proficiency in basic math and computer skills (register systems, inventory management).
Strong organizational, communication, and time-management skills.
Ability to thrive in a fast-paced environment and manage multiple tasks.
Commitment to delivering exceptional customer service and contributing to a positive team environment.

Nice To Haves

Previous experience in retail, customer service, or the food industry, with a preference for experience in cheese or specialty foods (not required, but should have a willingness to learn!)
NYC Food Handler’s Certification or ServSafe preferred (not required).

Responsibilities

Assist customers with product selection, offer samples, and provide expert knowledge on cheeses, charcuterie, and specialty items.
Cut, wrap, weigh, and wrap cheese and meat products to customer specifications.
Build relationships with customers, promoting new products and seasonal offerings, and proactively anticipating their needs.
Handle customer inquiries, resolve issues, and ensure customer satisfaction.
Receive and organize product deliveries, ensuring accurate stock and quality checks.
Manage proper inventory levels and rotate products using FIFO principles and NYC health code guidelines.
Maintain the cheese cases, create visually appealing displays and ensure proper pricing, labeling, and signage.
Assist in stocking shelves and maintaining a neat, organized sales floor and back-of-house area.
Adhere to food safety standards and maintain cleanliness throughout the shop, including food prep areas and storage.
Perform daily cleaning tasks and ensure the highest standards of sanitation.
Prepare cheese and snack trays, parfaits, and other in-house items for sale.
Host and facilitate tastings and educational events, supporting customer engagement and product knowledge.
Assist with food prep and event setup/cleanup as required.
Process online, catering, and retail orders in a timely and accurate manner.
Maintain product descriptions, inventory logs, and other administrative tasks.
Responsibilities may include cleaning, stocking, customer service, etc.