Production Associate

Adelphi Group • Skokie, IL

33d • $55,000 - $62,000 • Hybrid

About The Position

IMS is seeking a Production Associate for our Skokie office. Reporting to the Production Director, you will manage the day-to-day execution of branded merchandise and POS projects, ensuring all client requirements are met efficiently, on-time, and on-budget. You'll work closely with Account Managers and vendors to oversee all aspects of project delivery while maintaining clear communication with internal and external stakeholders.

Requirements

• 2+ years of procurement, production, vendor management, or related experience
• Proven ability to manage multiple projects simultaneously with attention to detail and quality
• Proficiency with procurement/project management systems and Microsoft Office Suite
• Strong verbal and written communication skills
• Problem-solving abilities and customer-focused mindset
• Experience collaborating across cross-functional teams
• Organizational skills and ability to prioritize in a fast-paced environment
• Detail-oriented with strong accuracy in data entry and record-keeping
• Commitment to IMS principles: Passion, Collaboration, Integrity, Inventiveness, and Proactivity

Nice To Haves

• Experience in POS (Point of Sale) or branded merchandise preferred (but not required)

Responsibilities

• Gather project requirements and manage all production aspects, collaborating with vendors on delivery timelines and project status
• Input project specifications into procurement systems and maintain accurate tracking of quotes, purchase orders, and invoices
• Build and maintain strong vendor relationships to ensure smooth workflow and quality handoffs
• Serve as liaison between internal teams, agencies, and suppliers to guarantee quality results and on-time delivery within budget
• Provide timely status updates and excellent customer service to clients
• Escalate production issues immediately to management for resolution
• Collaborate with Strategic Sourcing to identify suppliers and drive cost efficiencies
• Support vendor qualification and performance management activities
• Ensure achievement of SLAs and KPIs aligned with client standards and internal operational goals
• Assist Account Managers with project presentations and account updates as needed
• Contribute to process improvements and operational efficiency initiatives

Benefits

• Competitive salary
• Medical, dental, vision coverage (including family-forming and gender-affirming benefits)
• 401(k) with match
• Short and long-term disability insurance
• Generous PTO and hybrid work policy
• Training, development, and tuition reimbursement
• Peer recognition program
• Access to Omnicom Employee Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed