Thrift Production Associate (Immediate Hire))

Hillcrest Transitional Housing•Lee's Summit, MO

3d•Onsite

About The Position

Hillcrest Thrift is seeking a Production Associate to join their team. This role involves accepting and sorting donations, tagging and hanging items, and placing them on the sales floor. The associate will use solid judgment to determine acceptable donations, communicate with the Hillcrest Manager regarding incoming donations, and learn the point of sale system. Responsibilities also include opening and closing the store and donation center as needed, working with volunteers to make their experience meaningful, and maintaining effective working relationships with staff, volunteers, Hillcrest clients, and customers. The role requires answering the telephone, providing Hillcrest information, and meeting caller needs. Daily cleaning and straightening of donation areas, as well as regular maintenance of Hillcrest equipment and vehicles, are also part of the duties. This position is ideal for military experienced candidates, those with gaps in their resume, individuals re-entering the workforce with limited experience, and older job seekers. Hillcrest Thrift is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Requirements

High school diploma or equivalent required.
Ability to read, write, and speak English.
Basic computer literacy.
Must pass a criminal background check, sexual offender registry check, and drug screening.
Must possess a valid driver’s license, maintain current automobile insurance, and maintain an acceptable driving record.
Ability to read, write, speak, and understand English sufficiently to follow written instructions, safety procedures, job aids, and company policies, and to communicate effectively with supervisors, coworkers, customers, and volunteers.

Nice To Haves

Retail, thrift store, or resale experience.
Volunteer management experience.
Experience working in ministry, nonprofit, or mission-driven environments.

Responsibilities

Accept and sort donations.
Tag, hang, and place on sales floor sorted donations.
Demonstrate solid judgement when determining acceptable donations.
Communicate with Hillcrest Manager regarding incoming donations.
Learn point of sale.
Open and close store and donation center as needed.
Work with volunteers, making their experience meaningful.
Maintain an effective working relationship with staff, volunteers, Hillcrest clients, and customers.
Answer telephone and provide Hillcrest information, directions, meeting the caller’s needs.
Daily cleaning and straightening of Hillcrest donation areas, keeping them neat and clean.
Regular maintenance of Hillcrest equipment and vehicles.
Other duties as assigned.
Demonstrate the ability to build, motivate, and support a team while modeling servant leadership.
Communicate effectively with staff, volunteers, customers, and donors.
Provide attentive listening and clear communication in a retail environment.
Operate basic computer systems and software necessary for retail and operational functions.
Maintain a safe, organized, and productive retail and warehouse environment.
Assist with moving, sorting, stocking, and merchandising donated items.
Support volunteer engagement and supervision when applicable.
Comply with organizational policies, including confidentiality, safety, and operational procedures.