Production Assistant Manager at Woodlawn

Ohio Valley Goodwill Industries Rehabilitation Center, Inc. • Cincinnati, OH

1d • Onsite

About The Position

The Assistant Production Manager (APM) supports the Production Manager in leading daily operations and team performance in Closeout Goods. This role provides hands-on leadership across production, ensures operational standards are consistently met, and serves as the manager-on-duty in the absence of the Production Manager. The APM plays a critical role in driving production efficiency, team development and execution of Goodwill’s mission and brand standards.

Requirements

• High school diploma or equivalent preferred
• Five (5) years of Retail or equivalent experience preferred
• Two (2) years of progressive retail leadership or supervisory experience preferred
• Experience training, coaching, and developing associates
• Proficiency in scheduling, payroll, and workforce management systems
• Strong customer service, communication, and interpersonal skills
• Basic math and computer proficiency
• Ability to work a flexible schedule, including openings, closings, weekends, and holidays
• Proper lifting, stacking and sorting methods preferred
• Direct supervisory responsibility for Production Leaders, Merchandise Processors, Material Handlers, temporary workers, and program participants
• Ability to effectively communicate in English with internal and external customers
• Ability to work in climate-controlled and non-climate-controlled environments
• Ability to stand, walk, bend, stoop, squat, kneel, lift, and climb for extended periods
• Ability to lift and carry up to 35 pounds with or without reasonable accommodation
• Ability to perform frequent computer-based work
• Regular, predictable attendance is required

Responsibilities

• Partner with the Production Manager to oversee daily operations
• Execute administrative and clerical functions such as ordering supplies and operational reporting
• Ensure efficient production and pricing
• Maintain a clean, organized, and safe environment at all times
• Supervise, coach, train, and support team members
• Support onboarding and ongoing training to ensure consistent execution of operational and service standards
• Provide feedback and partner with leadership and HR on performance management and corrective action when needed
• Maintain employee schedules & ensure appropriate coverage while meeting payroll targets
• Manage time and attendance in HRIS and ensure accurate and timely payroll submission
• Adjust staffing levels to align with production needs and business demands
• Manage the vehicle fleet and reporting
• Ensure smooth and secure flow of goods in compliance with safety, security, and operational standards
• Monitor pricing practices and merchandise quality to ensure consistency and accuracy
• Maintain a safe work environment for employees by enforcing safety and loss prevention standards
• Ensure compliance with organizational policies, procedures, and applicable regulations
• Maintain effective communication with leadership, other locations, and support departments
• Collaborate with Employment and Training programs to support Goodwill’s mission and community impact

Benefits

• Medical, Dental, Vision Insurance
• Life Insurance, Short Term Disability, Long Term Disability
• Paid Vacation and Sick
• Paid Holidays
• 403(b) with company match
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED