About The Position

The Production Assistant 1 works in the Production Department and is responsible for driving an assigned truck on daily routes, handling donated materials, and supporting donation pickups. The role follows routing directions and completes routes within the approved work schedule. It also includes safely loading and unloading trucks, using assigned personal protective equipment, and ensuring truck equipment is secured and in working order. The employee conducts daily pre- and post-trip checks, reports inspection issues and safety concerns, follows DOT regulations and applicable laws, and attends required driver safety meetings. The position also involves training and supervising a truck helper, providing courteous customer service to donors, and reporting donor problems, accidents, injuries, and property damage to the appropriate supervisor.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license.
  • Clean driving record.
  • Strong time-management and customer-service skills.
  • Ability to operate electronic equipment used for daily route information.
  • Strong oral and written communication skills.
  • Ability to operate a motor vehicle.
  • Ability to lift up to 100 pounds.
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
  • Ability to grasp, push, and pull objects such as carts, racks, fixtures, furniture dollies, platform trucks, hand trucks, and miscellaneous carts.
  • Ability to perform various repetitive-motion tasks.

Responsibilities

  • Follow daily routing directions and do not deviate from the route unless directed by the Transportation Supervisor or designee.
  • Manage time to complete routes within the approved work schedule, unless an exception is approved by the Transportation Supervisor or designee.
  • Safely load and unload the assigned truck and assist with other trucks as requested.
  • Handle donated materials safely, use assigned personal protective equipment, and ensure donations arrive undamaged.
  • Train, instruct, and supervise the truck helper in their WTA, modeling and teaching good personal and professional work habits.
  • Complete Bag & Tag as instructed by the Supervisor and applicable procedure.
  • Complete daily pre- and post-checks; bring exceptions to the Transportation Supervisor's attention before operating the vehicle or clocking out, as applicable.
  • Ensure truck equipment is working properly and secured for transport.
  • Treat customers courteously and provide good customer service; promptly report donation-pickup donor problems and concerns to the supervisor through dispatch.
  • Promptly report truck accidents, personal injuries, and property damage to the immediate supervisor.
  • Follow DOT regulations and state and local laws, maintain a safe driving record, and attend required driver safety meetings.
  • Report safety-procedure infractions to the Transportation Supervisor.
  • Take meal and rest breaks in accordance with state law and company policy.
  • Perform other duties assigned by the Transportation Supervisor, Director of Production, or their designated representatives.

Benefits

  • Opportunity for career growth
  • Paid time off
  • Employee store discounts
  • Employee referral bonuses
  • Medical, dental, and vision
  • Retirement plan
  • Legal advice
  • MetLife pet insurance
  • AFLAC
  • Employee Assistance Program (EAP)
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