Production Application Support Engineer
About The Position
You'll lead support for Java application support. Candidate should be hands-on and experienced to support AWS infrastructure, networking, cloud automation, and platform performance. He / She Should be able to independently provide application support, Code, test, debug and deploy the code. Must be proficient and have Automation experience in relevant technologies and tools. Candidate should be willing to do Application Support on rotation as needed by the customer. Candidate should be local to Dallas, 5 Days Onsite, No Remote Option Good Interpersonal skills Good communication / Presentations skills
Requirements
- Must be able to deploy Salesforce applications using Copado.
- Supporting Salesforce applications built using LWC and Apex.
- Supporting Java Microservices and applications built using Springboot.
- Supporting and maintaining databases such as Mongo DB, RDS, Oracle.
- Deploying containerized applications in EKS cluster.
- Troubleshoot applications running in EKS clusters.
- Support Salesforce applications using Salesforce Community Cloud and Service Cloud. Strong knowledge of CRM applications.
- Experience in APEX Coding, Lighting Web Components (LWC), API Integration and Flows.
- Experienced in Service Cloud features such as Web-to-Case and Assignment Rules and Experience Cloud.
- Troubleshoot Kafka related issues.
- Support COTs applications such as deFI , FISERV products etc.
- AWS services (EC2, S3, RDS, Lambda, VPC, Route 53, Kubernetes)
- Infrastructure as Code: Terraform, CloudFormation
- Troubleshooting Linux/Windows systems
- AWS CLI, scripting (Python, Bash, PowerShell)
- AWS certifications (Solutions Architect preferred).
- Salesforce Developer I & Developer II certifications must
- Automation experience in relevant technologies and tools.
- Candidate should be willing to do Application Support on rotation as needed by the customer.
- Knowledge on JIRA
- Candidate should be local to Dallas
- 5 Days Onsite, No Remote Option
- Good Interpersonal skills
- Good communication / Presentations skills
Responsibilities
- Provide application support
- Code, test, debug and deploy the code
- Support AWS infrastructure, networking, cloud automation, and platform performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
