.Net application/Production Support

codebaseincMclean, VA
13dOnsite

About The Position

Note: This is a production support with limited (20-25 %) of development related work. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide technical support for application issues. Lead major incidents until closure, Perform RCA’s and Analyze and recommend corrective solutions Provide technical solutions to the Jr team members while triaging the incidents and service request Provide root cause analysis for repeated issues Responsible for maintaining .Net, VB and Angular applications using Client standard practices and techniques. Responsible for ensuring tasks assigned are completed in a timely manner. Responsible for documenting and communicating application design, topologies, and architecture of the existing business applications and debugging the same.

Requirements

  • Minimum 6- 10 Years’ experience working on.Net and VB technologies.
  • Solid understanding of the ITSM process (Incident, Problem Management, change management).
  • Prior experience in coding using VB, .Net, XML, etc.
  • Strong knowledge writing and debugging in PL/SQL, MS SQL Stored procedure, Views, Triggers and Functions
  • Good knowledge of SSIS and SSRS.
  • Working experience with Dynatrace Monitoring and troubleshoot events based on alert
  • Ability to review the application code and find the environment configuration, data mapping, understand Data flow between applications, etc.
  • Strong knowledge in Writing and Debugging MS SQL Stored Procedure, Functions, Triggers, Joins, etc.
  • Very good exposure in troubleshooting AutoSys Job failure
  • Experience and proven ability to communicate (verbally and written) effectively with business and IT stakeholders and senior leadership.
  • Good hands-on experience with SQL, stored procedure (Sybase, MS SQL server)

Responsibilities

  • Provide technical support for application issues.
  • Lead major incidents until closure
  • Perform RCA’s and Analyze and recommend corrective solutions
  • Provide technical solutions to the Jr team members while triaging the incidents and service request
  • Provide root cause analysis for repeated issues
  • Responsible for maintaining .Net, VB and Angular applications using Client standard practices and techniques.
  • Responsible for ensuring tasks assigned are completed in a timely manner.
  • Responsible for documenting and communicating application design, topologies, and architecture of the existing business applications and debugging the same.
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