Production Administrator I - Req# 584

COCC•Avon, CT

2d•Onsite

About The Position

What we need… We are looking for a dependable Operations professional who enjoys structured work, follows defined procedures, and plays a key role in keeping critical processing platforms running smoothly. This role supports daily production, reporting, and monitoring activities that help COCC deliver reliable service to our clients. What’s in it for you… COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including: Customized training and onboarding to support you in your first year at COCC Robust employee development programs aligned with career pathing objectives Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets Generous PTO offerings, benefits and competitive compensation On-site fitness centers, wellness incentives, and lifestyle spending accounts Tuition Reimbursement One-on-one career coaching DEIB initiatives championing inclusion and encouraging you to bring your whole self to work Financial planning assistance with certified professionals Peer recognition programs

Requirements

High school or technical school diploma
Minimum of one year of computer operations experience
Ability to communicate effectively with all levels of staff and management
Basic knowledge of Microsoft Office applications
Ability to work on site full time, 3:30- midnight Monday through Friday.
Ability to work weekends, holidays, and extended hours as require

Responsibilities

Provide operations support to meet established service level agreements
Run assigned batch production schedules using defined scheduling tools
Apply approved ad hoc batch changes to daily production schedules
Identify and report abnormal batch conditions to the shift leader
Monitor alert communications for special Operations requests
Monitor the ATM network and apply corrective actions per documentation
Receive and post file transmissions according to schedules and procedures
Transmit file transmissions according to schedules and procedures
Run report loads and copies following established guidelines
Communicate load and copy issues or delays to the shift leader

Benefits

Customized training and onboarding to support you in your first year at COCC
Robust employee development programs aligned with career pathing objectives
Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets
Generous PTO offerings, benefits and competitive compensation
On-site fitness centers, wellness incentives, and lifestyle spending accounts
Tuition Reimbursement
One-on-one career coaching
DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
Financial planning assistance with certified professionals
Peer recognition programs