Product Training Specialist

VermeerPella, IA
Onsite

About The Position

Vermeer equips customers doing important work around the world. We are global, driven by innovation and growing. The equipment we make manages natural resources, connects people and feeds and fuels communities. We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources. These beliefs drive our culture, determine how we treat others and steer our business. This role will provide training guidance and support for Vermeer products to optimize the learning experience for participants. We’re looking for a person that has a seasoned knowledge of Vermeer equipment to help us teach an ever-growing sales team within our global dealer organization.

Requirements

  • Bachelors or equivalent education and relevant experience.
  • Ability to acquire a Class A CDL license.
  • Knowledge of parts systems and sales skills.
  • PowerPoint, Excel, Word, public speaking.
  • English language or Bilingual with Spanish.

Responsibilities

  • Work with product development, engineering and product support teams to determine content needs and expectations.
  • Build supporting content that simplifies complex concepts by use of fundamental product and customer persona knowledge.
  • Balance information, resources and deadlines to produce timely and impactful product training content.
  • Utilize a range of applications to assist in creation of training content.
  • Create short scripts that can be used for educational videos.
  • Structure in-person learning environments for product training events that can be 1-5 days in length.
  • Deliver training content to audiences in ways that are engaging and educational.
  • Use hands-on demonstrations and simulation as needed to accomplish learning goals.
  • Evaluate class participation/environment and adjust as needed.
  • Provide student feedback through report cards.
  • Monitor industry training trends and participate in team meetings to provide insights.
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