Product Training Manager, Endodontics

Dentsply Sirona, Inc•Charlotte, NC

1d•$90,000 - $110,000

About The Position

The Product Trainer is an individual contributor who deploys and delivers product and technical training so field and virtual commercial teams can confidently sell, demonstrate, and support assigned portfolios. The role partners with the Vertical Training Lead, Product/GBU partners, and marketing to align training with launch priorities and field performance needs. Training is delivered virtually, in classrooms or academies, and in the field through co-travel. The trainer evaluates knowledge, skills, and field application, then provides targeted interventions to address product knowledge and capability gaps. The role supports onboarding, seller readiness, launch enablement, learner-resource maintenance, training logistics, measurement, and continuous improvement. It also collaborates with sales leadership, marketing, product, clinical, and other partners to keep training aligned with current capabilities, messaging, and business needs. The preferred location is Charlotte, North Carolina, and the position requires approximately 50–75% travel.

Requirements

Bachelor’s degree in Business, Marketing, Education, or a related field.
At least 3 years of experience in product training, clinical education, sales enablement, sales, or a related commercial role.
Experience delivering product training in virtual, classroom, and field-based environments, including hands-on demonstrations and reinforcement or coaching.
Demonstrated ability to assess learning effectiveness through knowledge or skill validation and field application, and to deliver interventions that improve readiness and performance.
Strong presentation, facilitation, and communication skills.
Ability to deploy training programs consistently, manage prework and reinforcement, and drive learner accountability for completion and proficiency.
Ability to demonstrate products and workflows confidently, facilitate hands-on training, and troubleshoot in a training environment; certification for all products across the vertical is required.
Strong organizational and project-management skills, including the ability to manage multiple training initiatives simultaneously.
Data-driven mindset and experience tracking training effectiveness and learning outcomes.
Ability to work independently and collaborate cross-functionally in a fast-paced environment.
Ability to travel as required for classroom or academy training and in-field co-travel support; approximately 50–75% travel.
Eligibility to work in the country where the position is based.

Nice To Haves

Dental or medical device experience.

Responsibilities

Deliver product and technical training in virtual, in-person, and blended formats, including hands-on sessions, demonstrations, and applied practice.
Support new-hire onboarding for assigned portfolios, developing baseline product knowledge, workflow understanding, and demonstration proficiency.
Conduct in-field training and co-travel observations to reinforce learning, coach in real time, and validate skill application in customer-facing situations.
Facilitate train-the-trainer and Field Training Ambassador enablement when applicable.
Deploy portfolio sales education and drive seller readiness in workflows, value propositions, and product demonstrations.
Reinforce learning through practice, role plays, demo drills, scenario-based exercises, and in-field coaching.
Partner with product, marketing, and clinical teams to keep training aligned with current capabilities, messaging, and roadmap priorities.
Maintain portfolio learner resources in Showpad or the Sales Training Library, ensuring access, version control, and adoption.
Deploy training according to launch timelines and business priorities, including prework, live sessions, reinforcement, and office hours.
Identify knowledge and capability gaps using assessments, field observations, call feedback, and stakeholder input; provide targeted interventions.
Coordinate training audience, scheduling, prerequisites, reinforcement plans, and calendar inputs with the Vertical Training Lead.
Own readiness for assigned training sessions, including agendas, demonstration setup, materials, equipment, and logistics.
Communicate prework, what to bring, and completion requirements to learners using standard templates and timelines.
Serve as a portfolio point of contact for product-training questions and route inquiries to product, clinical, or service partners as needed.
Implement course evaluation standards, including learner feedback and knowledge or skill assessments.
Track deployment and effectiveness using scorecards covering attendance, completion, assessment outcomes, certification rates where applicable, and field-application signals.
Share training-effectiveness insights and recommended actions with the Vertical Training Lead.
Collaborate with commercial marketing, sales leadership, and product teams to align training with messaging, strategy, launch timing, and field needs.
Use feedback from sales representatives and leaders to refine programs and support continuous improvement.