Product Tester-QC

Best Buy Canada • Brampton, ON

1d • Onsite

About The Position

As a Product Tester, you’ll play a key role in assessing, validating, and processing electronic devices within our fast‑paced Geek Squad City environment. You’ll thoroughly test products to determine whether they are defective or operational, ensure units are accurately dispositioned, and help restore devices to a saleable state when applicable. You’ll also support additional technical service duties and contribute to smooth workflow across the department.

Requirements

• Minimum 6 months’ experience in a service center or similar technical environment.
• Minimum 6 months’ experience testing electronics (cell phone testing/repair experience is an asset).
• Strong knowledge of privacy compliance (PIPEDA).
• Experience with testing/wiping used games.
• Technical knowledge in electronics testing, refurbishment, and repair.
• Ability to work well under pressure with strong attention to detail.
• Comfortable performing repetitive tasks.
• Effective verbal and written communication skills.
• Ability to lift up to 50 lbs consistently.

Nice To Haves

• A Consumer Electronics Diploma or Computer Studies (with electronics focus) is preferred.

Responsibilities

• Test electronic products to accurately determine whether each unit is defective or fully operational.
• Physically and electronically disposition units to the appropriate next step in the workflow.
• Remove stored customer information and restore devices to saleable condition when required.
• Support additional technical service tasks as needed.
• Assist with cell phone testing, and repair processes across major brands including Apple, Samsung, and BlackBerry/RIM.
• Perform testing and wiping of used games and related media.
• Maintain compliance with privacy regulations, including PIPEDA.
• Safely perform material handling tasks (up to 50 lbs).
• Support operational projects and additional responsibilities as assigned.
• Ensure accurate documentation and system updates using tools such as SMARTS, Windows Control software, and Microsoft Office.

Benefits

• Competitive compensation and benefits.
• Employee discounts on the latest tech.
• A fun, inclusive, and supportive team environment.
• Opportunities to build and grow technical skills.
• Hands‑on experience in a fast‑paced, dynamic environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED