Product Technology Manager, Universal Commerce Protocol

Google•Sunnyvale, CA

1d•$152,000 - $221,000

About The Position

The Product Technology Manager will support the API ecosystem for Shopping as part of the gUP Shopping Partner Engineering team. The team works on Universal Commerce Protocol, Google Business Profile, and Google Merchant Center integrations that power consumer experiences on Google Shopping and other Google surfaces. The role works with retail partners to grow the value merchants and users receive from Google while maintaining high data quality. It collaborates closely with Engineering and Product teams to develop and improve Google products and tools, and advocates for customer and partner experience through data-driven product and tooling improvements. The role includes technical guidance and troubleshooting for partners, gathering operational feedback, helping define and launch features and internal tools, creating documentation and developer tools, and analyzing partner implementations and data to identify growth opportunities.

Requirements

Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
6 years of experience working with client-side web technologies such as HTML, CSS, JavaScript, or HTTP.
6 years of experience coding with one or more programming languages such as Java, C/C++, or Python.
Experience troubleshooting technical issues for internal or external partners or customers.

Nice To Haves

Master’s degree in Engineering, Computer Science, Business, or a related field.
Experience in an analytical role such as business intelligence, data analytics, or statistics.
Experience working with database technologies such as SQL or NoSQL.
Experience using machine learning and building solutions.
Experience working with systems such as Linux or Unix.

Responsibilities

Provide high-touch technical guidance, troubleshooting, and documentation to ensure seamless partner integrations within defined service-level agreements (SLAs).
Gather operational feedback to advocate for product enhancements, bug fixes, and feature improvements with Product and Engineering teams.
Work with Product and Partner Operations Managers to define, prioritize, and launch new features and internal tools.
Develop technical documentation and developer tools to streamline onboarding, improve product serviceability, and scale operations.
Perform implementation reviews and analyze partner data to identify, drive, and maximize growth opportunities using Google technologies.