Product & System Configuration Analyst

The Friedkin GroupHouston, TX
Onsite

About The Position

The Product & System Configuration Analyst will manage system functionality, rating & vehicle class guides for new and refreshed products in the GSFS policy administration system. In addition, the position will provide analysis and recommendations in the development of product contract language, pricing support, ad hoc reporting and special assignments. The Analyst is responsible for producing analysis and reporting that is requested by internal GSFS customers, agents and dealers. The Analyst will develop their knowledge of administration system functionality, data mining, consumer contract language, financial modeling and general business practices in this critical role.

Requirements

  • Bachelor's Degree in Finance, Business Administration, Computer Science or other relevant field required.
  • 1-3 years of related experience and/or training; or equivalent combination of education and experience required.
  • F&I experience a plus.
  • Strong problem solving and business logic organization.
  • PC skills through vended software
  • Ability to learn new software functionality through interaction with other associates and outside software providers
  • Proficient using computer software including Excel, Word, Access, and PowerPoint
  • Demonstrated strong analytical, written and verbal communication skills
  • Relationship Management Customer relationship management is an approach that allows a company to manage and analyze interactions with customers. Awareness-Developing Required
  • Risk Analysis Risk Analysis is assessing the potential for an adverse event to impact a project, an investment, or an organization as a whole and developing strategies to mitigate the negative results of the event. Awareness-Developing Required
  • Team Oriented Team oriented refers to the mindset that collaborating with colleagues or team members benefits an organization by bringing different points of view that foster new ideas and opportunities for creative problem solving. Awareness-Developing Required
  • Process Improvement Process Improvement is systemically introducing enhancements and optimizations within a business process to improve performance, reach best practice standards, increase quality, or amplify user experience. Awareness-Developing Required
  • Business Analysis Business analysis involves identifying business needs and finding solutions to meet them. Awareness-Developing Required

Responsibilities

  • Manage the set up and configuration of vended software, in the GSFS policy administration system, to administer F&I products in accordance with product development specifications for new and refreshed F&I offerings
  • Ability to work effectively in a team environment, to gather product blueprint specifications, construct product administration functionality, test output results, and review tested output results with department associates and other GSFS departments
  • Perform data mining and organization of information in the management of product line key performance measurers and profitability
  • Actively participate in the analysis of consumer facing product language and make recommendations
  • Effectively manage assigned projects to take on special assignments requiring a high level of attention or with little notice - including but not limited to (1) written summaries to Leadership of business opportunities (2) creation of supporting exhibits in Excel and (3) presentations in PowerPoint
  • Assist in the preparation of management reports and pricing analysis to Leadership, Product Managers, Finance and other internal GSFS clients; use influence with peers when seeking information or assistance

Benefits

  • medical, dental, and vision insurance
  • wellness programs
  • retirement plans
  • generous paid leave
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