Product Support Subject Matter Expert
About The Position
This position provides expert-level analytical, technical, and programmatic support for the development, assessment, and execution of product support and sustainment strategies for complex defense systems. The successful candidate will combine strong defense product-support knowledge with analytical ability, sound judgment, and the interpersonal skills necessary to work effectively across government, military, industry, and contractor organizations. The position requires the ability to analyze complex problems, translate technical and sustainment information into clear recommendations, develop executable solutions, and support decisions that improve system readiness, affordability, supportability, and lifecycle performance. The SME will work across Integrated Product Teams (IPTs) to ensure systems are affordable, supportable, and mission-ready throughout the lifecycle, with a focus on performance-based logistics, readiness, and cost optimization.
Requirements
- Minimum 15 years' experience with four of the past five years in a relevant field
- Demonstrate ability to perform strategic and expert-level independence
- Demonstrate exceptional or unique expertise and lead complex, high-impact efforts
- Active Secret Clearance
Nice To Haves
- Experience supporting major aviation defense acquisition programs
- Direct experience supporting F-35
- Experience supporting NAVAIR, NAVSUP, Air Staff, USAF MAJCOM headquarters, Program Executive Offices, or F-35 JPO
Responsibilities
- Applies technical, scientific, mathematics, and statistical methodologies to the study and analysis of technological and operations problems in relation to technical, engineering, and scientific development of processes, systems, and equipment.
- Uses analytical techniques to design procedures for and execute process improvements, experiments, tests, and evaluations of weapons systems or equipment.
- Develop and implement Product Support Strategies
- Analyze system performance and corrective action across the life cycle, identifying sustainment risks and cost drivers
- Support provisioning, sparing analyses, and supply chain optimization
- Analyze failure data, trends, and root causes to improve system performance
- Recommend corrective actions to enhance reliability, availability, and maintainability
- Utilize logistics and sustainment data systems to track key performance metrics (e.g., Ao, MTBF, MTTR)
- Develop dashboards, reports, and briefings for leadership and government stakeholders
- Support data-driven decision-making for sustainment improvements
- Interface with government customers, OEMs, and subcontractors
- Support program reviews, audits, and milestone events
- Provide subject matter expertise in sustainment and logistics during planning and execution phases
- Support audits and assessments related to sustainment, logistics, and CUI handling
- Maintain documentation in accordance with contractual and regulatory standards
Benefits
- medical, dental, and vision insurance
- life insurance
- short-term and long-term disability coverage
- a 401(k)-retirement plan
- paid time off (PTO) for vacation
- company-paid holidays
- reimbursement for a Planet Fitness Black Card membership
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What This Job Offers
Job Type
Full-time
Career Level
Senior
