Product Support Sales Representative (PSSR)

Toromont Cat • Bathurst, NB

4d • CA$90,000 - CA$110,000 • Hybrid

About The Position

The Product Support Sales Representative (PSSR) is responsible for establishing, qualifying, and maintaining contact with customers in the assigned region to increase sales of parts and service solutions. This role leverages technical expertise and exceptional relationship-building skills with maintenance planners to achieve sales objectives. The position provides coverage across the Restigouche, Gloucester, and Northumberland County regions.

Requirements

• Post-secondary education
• Minimum 5 years of experience in product support sales
• Must hold a valid Class 5 Driver’s License.
• Must be fully bilingual in French and English (written and spoken)

Responsibilities

• Demonstrate safe and environmentally sound work behaviours at all times in support of Toromont’s Health and Safety Policy, Programs and initiatives.
• Promote and increase parts sales, exchange components and provide customer support to secure agreements.
• Assist in the development of programs to achieve objectives aligned with the department to support the customer base.
• Assist in building marketing/prospecting plans and closing strategies for new business.
• Conduct presentations to promote Caterpillar parts and service through our service facilities.
• Collaborate with customers to reduce the operating cost of their Caterpillar fleet through Repair before Failure, Preventative Maintenance, Predictive Maintenance (Planned Component Replacement and Contamination Control).
• Collaborate with respective MSRs and ISRs to promote a team selling approach.
• Develop and implement a yearly territory plan aligned with regional and Corporate objectives.
• Keep customers current on new products and offerings from Caterpillar.
• Monitor any competitive literature or advertising to ensure our customers receive the fairest price possible.

Benefits

• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree