Product Support Sales Rep (PSSR) - Crushing
ICM Solutions•North Las Vegas, NV
About The Position
ICM Solutions is seeking a Product Support Sales Representative (PSSR) to join its Sales team in the Las Vegas area. The role supports customers’ operational success and ICM’s financial objectives by providing consultative technical support and product management. The representative helps customers maximize the return on their crushing, screening, conveying, and washing equipment investments. The position includes customer relationship building, sales activity, territory analysis, reporting, and daily or overnight travel as needed for customer visits and on-site operational support.
Requirements
- Proven work experience as a sales representative.
- High motivation and a target- and goal-driven approach.
- Familiarity with CRM practices and ability to build productive professional relationships.
- Keep abreast of best practices and promotional trends.
- Excellent selling, communication, and negotiation skills.
- Strong prioritization, time-management, and organizational skills.
- Excellent knowledge of Microsoft Office.
- Ability to create and deliver presentations tailored to the audience’s needs.
- Willingness to continuously improve through feedback.
Nice To Haves
- Experience in crushing and aggregates, mining, or heavy equipment.
Responsibilities
- Present, promote, and sell products and services to existing and prospective customers.
- Conduct cost-benefit and needs analyses for existing and potential customers.
- Contact customer leads, including through cold calling.
- Resolve customer problems and complaints promptly to maximize satisfaction.
- Meet agreed-upon sales targets and outcomes within established schedules and time frames.
- Coordinate sales efforts with internal team members and other departments.
- Analyze territory and market potential, track sales, and provide status reports.
- Report customer needs, problems, interests, competitive activities, and potential opportunities for new products and services to management.
- Travel daily and overnight as needed to build and maintain customer relationships and provide on-site support to operations.
Benefits
- Paid time off (PTO)
- Sick pay
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
