Product Support Sales Representative

Holt of California • Stockton, CA

5d • Onsite

About The Position

Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide. We sell service and rent a wide-variety of equipment Including Large and Small Construction Tractors, Forklifts, and Prime/Stand-by-Power Generation. THIS POSITION IS LOCATED IN STOCKTON CA. FOR THE STANISLAUS, TUOLUMNE, MERCED, AND MARIPOSA COUNTIES. SUMMARY This position is responsible for representing parts and service sales in a defined territory. As part of a sales team, the PSSR will work with customers both internal and external to provide exceptional customer service in our ever-growing .

Requirements

• Ability to read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages, area, circumference and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Must have some computer and keyboard skills.
• Bachelor’s degree in Engineering (B.S.E.) or equivalent from a four year college or technical school; or 4 years combined experience in sales and service related fields.

Nice To Haves

• Knowledge of material handling equipment helpful, but not mandatory.

Responsibilities

• Maintain and develop new and existing customer relationships.
• Work with customers to identify repair options and solutions.
• Manage jobs and projects
• Manage assigned accounts (credit, billing, payments, and orders)
• Maintain customer records and equipment population in our CRM (Customer relationship management) system
• Provide timely and accurate quotes for parts and service.
• Communicate with internal and external customers in a timely manner.
• Frequent travel in territory
• Other duties as assigned

Benefits

• Monthly base salary plus commissions.
• Business expenses and company mileage plan included.
• Excellent company paid benefits including medical, dental, vision, life insurance, long-term disability, 401(k), profit sharing, nine paid holidays, paid vacation, and paid sick time.
• Career advancement opportunities and ongoing professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees