Product Support Representative II

FIS

12d • Hybrid

About The Position

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS? About the team: In today’s highly competitive private equity market, firms must not only deliver superior returns but also respond to more stringent reporting requirements and increasing demands for information – both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow. What you will be doing: This position works with top investment banks, Brokers to design technical and functional solutions and implement products in the Post Trade domain, enable client changes, enable professional services solutions; provide presentations around solutions; support estimations, respond to RFI's and RFP's around the services provided, while working with sales. Please note: this is a full-time role with a required hybrid schedule in the location posted and you must be willing to travel occasionally (no more than 10%). Current and/or future sponsorships are not available for this position.

Requirements

• Overall, 4+ yrs experience
• Hands on knowledge of JAVA, UNIX, Shell scripting, Oracle, SQL and PL/SQL
• Familiar with Docker, Kafka, WebSphere MQ and Couchbase
• Communicates ideas both verbally and in written form in a clear, concise and professional manner
• Ability to analyze and solve problems using learned techniques and tools
• Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
• Fluent in English
• Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion
• Attention to detail – track record of authoring high quality documentation
• Good analytical skills
• Organized approach – manage and adapt priorities according to client and internal requirements
• Self-starter but team mindset - work autonomously and as part of a global team
• Bachelor’s degree in business or related field or the equivalent combination of education, training, or work experience

Nice To Haves

• Have experience in Financial or Capital Market or Fin Tech
• Have functional knowledge in listed derivatives trade clearing domain – trade life cycle, different trade types, clearing houses, clearing scenarios

Responsibilities

• design technical and functional solutions
• implement products in the Post Trade domain
• enable client changes
• enable professional services solutions
• provide presentations around solutions
• support estimations
• respond to RFI's and RFP's around the services provided
• working with sales

Benefits

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees