Product Support Manager 2

Northrop Grumman • Oklahoma City, OK

8d • $119,900 - $179,900 • Onsite

About The Position

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Aeronautics Systems (NGAS) has an exciting career opportunity for a Product Support Manager 2 to join our team of qualified individuals supporting multiple programs under the B-2 and Air Combat Systems (BACS) Business Unit. This hands-on leadership position is located in Oklahoma City, OK. As a manager of a Product Support section, you will be a functional manager reporting to the Support Hardware Department of the Product Support Engineering Integration and Execution team in the Northrop Grumman Aeronautics Systems sector. You will be responsible for the people, processes, tools, and technology to meet the current and future needs of unclassified and classified programs in Oklahoma City, Oklahoma. In this role, you will support program activity and perform the functional management role at approx. 20% and concurrent ~80% program responsibilities.

Requirements

• Must have a Bachelor's degree and 9 years of relevant professional/military experience; OR Master's degree and 7 years of relevant professional/military experience
• Must have a final US Government Secret clearance for consideration
• Must have ability to obtain and maintain Program Access (PAR) within a reasonable period of time, as determined by the company to meet its business needs.

Nice To Haves

• Strong written, verbal, and presentation skills with ability to develop and maintain strong internal/external customer relationships
• Proven experience of being able to mentor and coach team members to motivate growth, performance and career development
• Understanding of Special Test Equipment (STE) repair and maintenance statements of work
• Understanding of Repairable Parts and Material Management statements of work
• Experience in safeguarding and disposal of Government property

Responsibilities

• Oversee, lead/manage, and analyze activities associated with property management standards and practices to ensure company, customer and US Government property located on site and at subcontractor sites are managed and controlled in accordance with applicable regulations and policies to achieve best value and operational excellence with an approved Property Business System
• Manage a team of individuals executing the following statement of work: 1) Return to service of components; 2) End-of-Life Buys to support obsolescence mitigation; 3) Line Replaceable Unit (LRU) Bill of Material (BoM) development to support parts forecasting; 4) Quality Deficiency Reporting (QDR) requirements; 5) Weapon System Support Center (WSSC) ground test facility asset repair
• Assist in financial planning/reporting/analysis of Product Support Team (PST) Program Accounts
• Interface with IPTs, Cost Management, and Schedule Management team to ensure accurate monthly Earned Value Management cost and schedule data for the program
• Support program/ETA proposal/estimate development
• Manage status of projects and budgets, schedules and prepare status reports. Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives
• Provide leadership, mentorship, and direction to team members
• Coordinate staffing with IPTs and support staffing processes, review resumes, conduct interviews, and grow and maintain critical skillsets
• Establish and maintain processes, design manuals, and common tools for programs across the discipline Center of Technical Excellence (COTE)
• Identify capital assets, indirect, and training budgets required for personnel to perform statements of work
• Facilitate and promote improvement initiatives, and share any lessons learned and best practices between programs and Product Support teams
• Administer Quarterly Connections performance reviews, bonus plan, and salary review processes in conjunction with program IPT leaders and the Product Support leadership team

Benefits

• Relocation assistance may be available
• health insurance coverage
• life and disability insurance
• savings plan
• Company paid holidays and paid time off (PTO) for vacation and/or personal business
• overtime
• shift differential
• discretionary bonus
• Annual bonuses
• Long Term Incentives (for VP or Director positions)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level