Product Support Manager 1

Northrop Grumman•Palmdale, CA

6d•$110,000 - $165,000•Onsite

About The Position

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Aeronautics Systems has an opening for a Product Support Manager 1 to join our team of qualified, diverse individuals within our Air Vehicle Management team. This role is located in Palmdale, CA at Plant 42/Sites 3 and 4. This role supports two Air Vehicle Managers (AVMs) on PDM aircraft, ensuring Manufacturing and Support have what they need to be successful in their day-to-day operations. You will have direct management responsibilities for more than one integrated support element, including systems analysis, spares, provisioning, technical data, maintenance or modifications, support equipment and facilities. You will track and mitigate schedule constraints, briefs issues daily, and supervise updates to the IMS to secure parts and hardware prioritization. Responsibilities will include but are not limited to: coordinating with 13 Front Line Managers and three Production Controllers, flagging constraints, communicating with the customer on GFE and GFP; covers aircraft status when needed and drives critical moves/tests, expediting parts and Quality support. This manager is also a Control Account Manager (CAM) for most of the PDM support team. Our Leaders at Northrop Grumman live our values daily and encourage our teams to do the same. We do the right thing: upholding the highest ethical standards and facilitating a safe and respectful environment that attracts, retains, and inspires a diverse and engaged team. We do what we promise: holding yourself and others accountable to meet predictable and balanced results. We commit to shared success: operating as OneNG and removing barriers for our teams. Finally, We pioneer: setting a vision that shapes the future and inspires others.

Requirements

Bachelor’s degree and 5 years of related professional/military experience, OR a Master’s degree AND 3 years of related professional/military experience, OR a High School diploma/GED AND 9 years of related professional/military experience.
Able to stand/walk for 75% of the workday and at least 2 hours at a time.
Active U.S. Government Secret or higher clearance (with a background investigation completed within the last 6 years or currently enrolled into Continuous Evaluation).
Ability to obtain and maintain Special Access Program (SAP) clearance within a reasonable period of time, as determined by the company.

Nice To Haves

A certified Control Account Manager CAM.
An expert in using Manufacturing Execution System MES.
An excellent working knowledge of the Microsoft Office Suite, database software, and related development tools required.

Responsibilities

Direct management responsibilities for more than one integrated support element, including systems analysis, spares, provisioning, technical data, maintenance or modifications, support equipment and facilities.
Track and mitigate schedule constraints.
Brief issues daily.
Supervise updates to the IMS to secure parts and hardware prioritization.
Coordinate with 13 Front Line Managers and three Production Controllers.
Flag constraints.
Communicate with the customer on GFE and GFP.
Cover aircraft status when needed.
Drive critical moves/tests.
Expedite parts and Quality support.
Act as a Control Account Manager (CAM) for most of the PDM support team.