Product Support Group Engineer

TRUMPFFarmington, CT

About The Position

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges? Do you thrive when solving problems on your own or as part of a team? Are you passionate about helping others succeed? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician?

Requirements

  • Flexible, professional, curious, and bold!
  • A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics
  • Focused on customer service and quality
  • Technologically savvy and experienced in software and file management
  • Engineering degree not required

Responsibilities

  • Provide high-quality technical assistance via phone to customers and Field Service Engineers to ensure optimal sheet metal equipment performance
  • Document customer machine information and technical conditions and make improvement suggestions
  • Work within a cross functional team that includes applications, sales, engineering, or production for excellent customer service

Benefits

  • Competitive salary
  • A generous benefits package that includes medical, vision, dental, 401K plans, and parental leave
  • Opportunities to advance and further your career
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