Product Support Engineer

TTM Technologies•Syracuse, NY

3d•$58,210 - $97,017•Onsite

About The Position

TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market. This role oversees technical, production, and cost reduction issues for production and legacy programs. It provides extensive support to product engineering, project management engineering, test engineering, quality engineering, and final assembly. The position also provides leadership within the group in support of meeting production goals, such as on-time delivery, cost, and scrap reduction.

Requirements

Ability to design experiments, analyze the data and conduct structured problem solving.
Must possess strong written and verbal communication skills to document technical specifications and furnish design review presentations.
Strong working knowledge of AutoCAD, HFSS and circuit simulation tool.
Strong interpersonal and leadership skills.
Strong time management skills.
Ability to multitask and prioritize.
Strong computer skills, specifically Excel and PowerPoint, and Matlab.
Actively pursues opportunities to expand job-related knowledge.
Solid understanding of microwave theory including transmission-line concepts.
Familiar with equipments: Network Analyzer, Spectrum Analyzer, O-Scope, DC Supplies, DMM.
Ability to interface with customers and work in a multi-disciplinary team environment.
Proficient with at least one product lines and knowledgeable with several others with an understanding of product function, performance drivers and has the ability to troubleshoot.
Collect, summarize, review and analyze data and develop appropriate solutions.
Takes full responsibility for assigned projects and tasks.
Bachelor Degree in Electrical Engineering required.
2+ Years Relevant Experience.
Prior experience with automated test setups and troubleshooting of complex devices.

Responsibilities

Provide support for redesign efforts.
Correlate expected performance with test results.
Perform data reduction and present results in a clear and concise manner.
Understand manufacturing approach and limitations.
Support design engineering in evaluation of new designs/prototypes before release.
Work with interns, test engineering, and engineering technicians on specific program tasks including test procedure development, test station development and data reduction software.
Work independently or within a team environment.
Ensure that project schedules are met.
Understand basic microwave component theory and practical realization as it relates to DUT.
Basic knowledge of digital electronics to support production.
Support junior engineers in troubleshoot efforts.
Understand how the DUT interfaces with the test equipment.
Take personal ownership of internal and external customer issues and follow through to ensure a lasting service impression.
Gather and review internal data and recognize performance variation over time and summarize for various audiences based off needs.
Provide training and guidance to interns, co-ops and technicians.
Provide leadership in the evaluation of test issues in production, perform root cause analysis and implement corrective actions.
Evaluate test data and provide direction to test team.
Monitor and improve the test plan with respect to lead time and labor.
Review overall product line production and test issues to identify and mitigate production problems as well as to feed the lessons learned to the appropriate staff for inclusion in design guidelines and standards.
Ensure that product quality and reliability are maintained throughout the production processes.
Work with Mechanical Engineering, Manufacturing and Process Engineering and Quality Systems Engineering to develop appropriate long-term reliability and quality plans.
Comply with and support company policies and programs regarding safety, security, ISO, EEO, OSHA and the Code of Ethics and Business Conduct.
Perform all other related duties as assigned.