Product Support Assistant

Medline Industries, LP • Chicago, IL

7d • $20 - $28

About The Position

Provide general department support to the product and sales teams. Assist the product and/or sales team as required.

Requirements

• High school diploma or equivalent.
• Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
• Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
• Basic email skills (sending, receiving, and organizing communications).

Nice To Haves

• Experience with customer service or sales support.

Responsibilities

• Coordinate the flow of sample requests from reps, placing sample orders, labeling/re-labeling product, and packing/re-packing items.
• May require coordinating with the sales rep, account and/or manufacturer.
• Responsible for the proper receipt, stocking and organization of product samples, including all necessary components and literature.
• Identify issues on behalf of the product and sales teams.
• Escalate issues to the product or sales team.

Benefits

• Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
• We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
• Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
• Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time.
• If you’re a self-starter, eager to grow your career within a high-performing environment, this is the place for you.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees