Product Success Intern

OPUS IVS INC • Dexter, MI

5d

About The Position

The Product Success Intern will support the Product Success Team at Opus IVS by assisting in data analysis, documentation, and cross-functional coordination. This role focuses on ensuring accurate service reporting, investigating discrepancies, and helping maintain a high standard of product delivery and customer experience.

Requirements

• Pursuing a Bachelor’s degree in Business, Engineering, or a related field.
• Excellent communication and organizational skills, with keen attention to detail.
• Familiarity with data analysis tools (e.g., Excel, SQL) or willingness to learn.
• Ability to adapt quickly and thrive in a fast-paced environment.

Responsibilities

• Assist with reviewing and maintaining accurate reporting to support invoice and service delivery.
• Help develop and update documentation for product integration processes, ensuring alignment with technical specifications.
• Collaborate with cross-functional stakeholders (e.g., Product Success Managers, Project Manager, Key Account Managers) to gather feedback and contribute to continuous improvement initiatives.
• Contribute to project planning and tracking, including risk identification and progress updates on Monday.com
• Investigate data discrepancies and work with the Product Success Team to identify resolutions.

Benefits

• Competitive Pay: We know your value and we’re not afraid to pay for it. We offer a competitive total compensation plan including salary, bonuses, tuition reimbursement, and a match contribution to your 401k.
• Time Off: Besides our competitive paid time off package, employees receive paid holidays and floating holidays.
• Benefits: We offer a comprehensive benefits package, including all the necessities such as medical, dental, and vision.
• Opportunity: to be a part of a fast-growing company working to make the world safer!

What This Job Offers

• Career Level: Intern