Product Strategy Analyst Lead

USAA•San Antonio, NC

About The Position

The Product Strategy Analyst Lead uses quantitative and qualitative analysis to provide thought leadership on industry trends, market developments, USAA’s strategic direction, regulatory environment, and macroeconomic trends. The role provides business-unit stakeholders with insights and information-based context to help manage, influence, and shape line-of-business strategy. The position leads the integration of analytical and business strategies, develops analytical frameworks to answer business questions, and collaborates with stakeholders to evaluate strategic insights related to profit and loss performance. It also applies analytical rigor to define outcome measures, improve prioritization and decision-making, assess progress and risks, and build strategic agreement. The role serves as a team lead, guiding and training team members, and ensures business risks are managed in accordance with risk and compliance policies.

Requirements

Bachelor’s degree in Business, Science, Finance, Economics, or a related field, or four years of relevant education and/or experience.
Eight years of data and/or analytics or strategy consulting experience; alternatively, at least six years of such experience plus up to two years of progressive, functionally relevant business experience for a total of eight combined years; or an advanced degree in Business, Science, Finance, Economics, or a related discipline and six years of data and/or analytics or strategy consulting experience.
Experience identifying business needs and developing strategic plans informed by qualitative and quantitative analysis and market insights.
Experience working with leadership teams to identify opportunities to develop and enhance business strategy using quantitative and qualitative analytics.
Experience influencing business decisions.
Strong analytical skills and experience with hypothesis-driven problem solving.
Extensive experience leading and performing complex data analysis using analytics tools such as Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, or Adobe Analytics.

Nice To Haves

Experience analyzing complex deposits marketing and acquisition funnels.
Demonstrated ability to extract key insights from complex data and communicate important trends clearly and concisely.
Ability to pull, organize, and combine data directly from multiple databases.

Responsibilities

Lead discussions with key stakeholders to communicate analytical findings, contribute to line-of-business strategy development, and influence business decisions.
Lead integration of the analytical strategy and business strategy.
Oversee identification of key business assumptions and hypotheses related to line-of-business strategy; refine hypotheses and identify questions for further exploration.
Develop analytical frameworks and blueprints to address business questions involving the business portfolio, products, or member experience, and support lower-level employees in this work.
Collaborate with stakeholders across Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience to evaluate complex strategic insights related to profit and loss performance.
Define outcome measures and use analytical rigor to improve prioritization, decision-making agility, evaluation of progress toward outcomes, and assessment of risks to strategic goals.
Influence and drive strategic agreement using subject matter expertise and interpersonal and negotiation skills.
Serve as a team lead and provide guidance and on-the-job training to team members.
Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.