Product Strategist | Digital Products & AI

PA Consulting•Charlotte, NC
•Hybrid

About The Position

The Product Strategist helps clients identify worthwhile problems and shape digital products that deliver measurable business value. Working alongside AI Engineers and Data Engineers, the role takes opportunities from discovery through adoption, combining business understanding with a practical view of technology. The strategist remains close to outcomes after launch and is accountable for whether products are used. The position sits at the intersection of business, technology, and delivery. It involves working through ambiguity, challenging assumptions, and helping clients turn broad ambitions into lasting-impact solutions. The Digital Products & AI team builds production-ready digital products, AI agents, intelligent workflows, and modernized platforms for clients across multiple industries. The role is hybrid, with a minimum of two days per week in an office or at a client site. Depending on the role or assignment, this may involve up to five days per week at a client site.

Requirements

  • Experience in product management, product strategy, consulting, or a similar role focused on defining and delivering technology-enabled solutions.
  • Experience leading discovery, shaping product direction, and translating complex business challenges into actionable plans.
  • Experience building business cases, defining success measures, and demonstrating value realization.
  • Deep expertise in at least one industry sector and the ability to establish credibility with operational and executive stakeholders.
  • Working knowledge of AI-enabled products, including agents, retrieval approaches, automation, and the opportunities and limitations of modern AI systems.
  • Experience evaluating competing opportunities and deciding where technology can create the greatest impact.
  • Experience working with multidisciplinary teams to deliver technology solutions from concept through implementation and adoption.
  • Strong communication, facilitation, and stakeholder-management skills, including the ability to navigate ambiguity and influence decisions across organizational levels.
  • Commercial judgment and the ability to balance business value, user needs, technical feasibility, and delivery constraints.

Nice To Haves

  • Experience delivering solutions in consulting, professional services, or an industry leadership role.
  • Experience in healthcare and life sciences, manufacturing, energy and utilities, transportation, or consumer industries.
  • Experience with change management, operating model design, process transformation, or adoption of new technologies.
  • Experience using data, analytics, AI tools, SQL, Python, or similar approaches to support decision-making and product strategy.

Responsibilities

  • Lead client discovery to understand how work gets done, where value is lost, and which opportunities are worth pursuing.
  • Define product requirements, priorities, acceptance criteria, and success measures to guide delivery and enable measurable outcomes.
  • Translate business challenges into products, AI-enabled solutions, and intelligent workflows that people will trust and adopt.
  • Shape the application of AI capabilities, including deciding what to automate, where human oversight is required, and how success should be evaluated.
  • Drive adoption by aligning stakeholders, supporting change, and helping clients redesign processes to realize value.
  • Create reusable approaches, assets, and industry insights that strengthen future engagements and may become market offerings.

Benefits

  • Group medical insurance
  • Health Savings Account with company match
  • Teladoc and informed Nurse line resources
  • Long term care plan
  • Group dental insurance
  • Vision plan
  • 401(k) Savings Plan with company profit sharing contribution
  • Commuter and Parking tax-savings benefit
  • 15 paid vacation days, with the opportunity to buy five additional days
  • 10 paid holidays and 10 paid sick days
  • Company and voluntary income protection benefits
  • Gym and health incentive reimbursement
  • Pet and legal insurance plans
  • Employee Assistance Plan
  • Annual performance-based bonus
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