Product Specialist - Jaguar Land Rover Rancho Mirage

indiGO Auto Group • Rancho Mirage, CA

2d • Onsite

About The Position

indiGO Auto Group is seeking a full-time Product Specialist to join our Jaguar Land Rover of Rancho Mirage team. This is a great opportunity to work for an exciting company in a fast-paced environment.

Requirements

• Previous Driver/Delivery Specialist experience strongly preferred
• Must have a valid driver’s license and be able to be insured to operate a motor vehicle
• Positive attitude
• Extremely organized with a dedicated attention to detail
• Clear focus on delivering work of the highest quality
• Willing to submit to a drug test and criminal background check
• Maintain professional appearance and demeanor at all times

Responsibilities

• Ensure that the pre-delivery has been properly performed and the vehicle is ready for the guest (cleaned and with a full tank of fuel).
• Set a proper expectation for the length of delivery.
• Provide a thorough explanation and demonstration of vehicle features and controls.
• Master vehicle product knowledge prior to delivery for the customer.
• Personalize the vehicle delivery to the customer’s needs.
• Oversee the guest’s first real interaction with their new Mercedes-Benz
• Utilize all resources and applications to assist in product information support.
• Maintain a collection of product information and resources to assist in explanations.
• Follow up with customers to ensure satisfaction with delivery and to build a long-term relationship.

Benefits

• Comprehensive insurance plans - medical, dental, vision, life insurance, health savings account, and flexible savings account
• 401(k) plus match
• Unlimited professional training opportunities
• Paid vacation days, sick days, and holidays
• Opportunity for advancement in a growing company
• Brand new, state-of-the-art facilities and equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed